Windows 10: Unable to get old email off MSN Sign in

Someone, please help, I am unable to get Word to accept my new email address Windows keeps saying the issue needs to be fixed. It just won't go away even after making a new account.

:)

 

email address and sign in to msn account

This problem is not solved.

1) When I go to "My MSN" I can sign in to my account. I have full access to and can edit my profile, preferences, etc.

2) Then; after I have signed into my MSN account, if I go to Bing or One Drive, I am NOT signed in.

3) If I try to sign in to Bing using the same email and password that let me into my MSN account, I am told either that there is no such account or that my password is invalid.

4) Finally, Microsoft is sending email to me using the old email address, despite the fact that that email appears nowhere in my MSN account. Yesterday I received an email that was sent to my old account, from Microsoft, asking why I had not replied to this
conversation.

 

email address and sign in to msn account

A November 2, 2015 answer by "Divya M" to someone else's question about local and account pass words provided most of what I needed. I now have one local and one MSN account and they work.

But the old discontinued email is still embedded in the MSN system. While the old address does not show in my account profile, when I log into MSN with the new email address both the new and old email addresses come up as suggestions. And, I believe the
old email and password are still locked into Bing. Since changing my email address and MSN password, searches run on Bing do not show up as "rewards." As a test I noted the "rewards" number and then ran ten searches on an obscure topic I have been researching,
the "rewards" number never changed -- searches no longer register.

Thank you.

 

old email addresses

Thank you for updating me HA.111

Here is the step to remove that old email address.

Start typing an email address into the “To” field. As soon as you see the old email address being recommended as one of the potential candidates, use the down arrow key to scroll through the list of suggestions. Once you highlight the old email address, type
the delete key. In many cases, this will actually remove the entry not only from the current list of suggestions but from future suggestions as well. You may even find that as you mouse over the drop-down list the highlighted item will have an “x” to explicitly
allow you to delete it.

Just do this step and your good to go.

Continue to have an escellent day HA.111

Best regards,

Anthony C. De Jesus

Independent Advisor