Windows 10: Unable to get past Surface screen after restarting for update

Discus and support Unable to get past Surface screen after restarting for update in Windows 10 Installation and Upgrade to solve the problem; Hi! My Surface Pro 3 is unable to get past the surface screen after restarting for the May update. Any help here? Thanks! 134305 Discussion in 'Windows 10 Installation and Upgrade' started by para, Jun 8, 2019.

  1. PARA
    para Win User

    Unable to get past Surface screen after restarting for update


    Hi! My Surface Pro 3 is unable to get past the surface screen after restarting for the May update. Any help here? Thanks!

    :)
     
    para, Jun 8, 2019
    #1
  2. SOKTHEARITHYI
    SokthearithYi Win User

    Surface Pro 4 screen not turn on after sleep

    Hi, thank you. I could restart my surface pro 4 but still could not fix the Surface Pro 4 screen not turn on after sleep. I am still looking forward to hearing more suggestions to fix the black screen after sleep.

     
    SokthearithYi, Jun 8, 2019
    #2
  3. 3COLORS
    3Colors Win User
    Windows Updated(16299.309).KB4088776 Restart is required to complete.


    Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

    Thanks for the suggestions and for the time to respond Unable to get past Surface screen after restarting for update :) Best regards.


    And thanks for the tip of that program, I'll have it on my list.
     
    3Colors, Jun 8, 2019
    #3
  4. BRINK
    Brink Win User

    Unable to get past Surface screen after restarting for update

    Updates for Surface Book and Surface Pro 4 - April 5th 2017


    Source: Updates for Surface Book and Surface Pro 4 (05 April 2017) Surface


    See also:
     
    Brink, Jun 8, 2019
    #4
Thema:

Unable to get past Surface screen after restarting for update

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