Windows 10: unable to get sound on my laptop

unable to hear any sound on lap top

:)

 

Good surround sound headset

I know you say you're not that guy, but stepping into the $250+ range really brings a change in build quality that might have you never having to buy another set. Otherwise, getting 6 speakers with decent sound in a headset is hard, and that's what you are asking for, and I have no suggestions, but just a bump up the list. *Stick Out Tongue

 

sound

Hi,

Thank you for posting the query on Microsoft Community.

As per the description I understand that you are unable to hear the email notification sound.

I suggest you to try the following steps and check if it helps:

• 
  Go to Control Panel Items
  
• 
  Click on Sound.
  
• 
  Click on Sounds Tab.
  
• 
  Click on Desktop Mail Notification.
  
• 
  Click TEST.
  
• 
  Click OK.
  

And check if you are able to hear the email notification sound.

Please let us know if you need further assistance.

Thank you.

 

Sound Quality

One thing that sticks out from looking at your "My Computer" specs. You list "ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)" which suggests you do not have the correct sound hardware driver. Your motherboard has Realtek sound and the first step is to install the Realtek sound drivers. My ASUS also came with Sonic Studio 2 which is a sound enhancement package. Check the ASUS install disc to see if you have something similar.

May not be a speaker problem.