Windows 10: UNABLE TO HEAR THE HOST

I had a Zoom meeting where my host could hear me but I was unable to listen to him. I tried all the audio settings but could not succeed. I tested the speakers and was able to show that they were active/ functioning but still unsuccessful. I WASN'T ABLE TO HEAR MY HOST

:)

 

Cortana can't hear me

Hi Isidora,



Thank you for posting in Microsoft Community.

I regret the inconvenience caused to you. Let me help you.

• 
  Do you see any error code or error message on the screen?
  

I suggest you to go through the below methods and check if it helps.

Step 1:

I suggest you enable settings in the Playback Devices and check if it helps.

Follow the below steps:

• Right click on the speaker icon on your taskbar.
• Select Playback Devices.
• Click on the Playback Devices and right click on the
  Speakers/Headphones.
• Check mark on the Show Disabled Devices and
  Show Disconnected Devices.

If the issue persists the follow the below step.

Step 2:

I suggest you to refer to the following Microsoft article on Cortana can't hear me and check if it helps.

Cortana can't hear me - Microsoft Support

Reference: Refer to the following Microsoft article on
Cortana & search.

Check if it helps.



I hope the issue will be resolved. If not, please feel free to contact us again. We will be happy to assist you accordingly.



Thank you.

 

Unable to use Wireless Headset thru Hyper-V

HW:

• Laptop - IBM Thinkpad T470p
  • Hyper-V
• Wireless Headset
  • Jabra Pro 9450
  • other headset - Jabra GN9350

Issue: Unable to use the Jabra Pro 9450 headset with my current Laptop set up.

Current set-up

1. On my original set up, the Jabra GN9350 Headset, works flawlessly. No issues. Sound works on both Host and Virtual Machine.

Changing my set-up to use a newer headset - Jabra Pro 9450

1. No sound on both Host & VM
2. Host (Windows) able to install driver
   • Device Manager \ 'Sound, video, and game controllers' - "Jabra PRO 9450"
3. Host 'taskbar' able to see "Jabra PRO 9450"
   • However, when testing the sound, unable to hear anything.
4. on VM, did a "Sound" test, unable to hear anything.

>> When I am on a TEAMS call (HOST), I am able to speak and hear clearly with no issues. Then on VM (Google Chrome \ youTube), it's also working. The second I close my TEAMS app (HOST), no more sound on my VM.

 

Cortana apparently can't hear me

Hi Jim,

Thank you for posting your query in Microsoft Community.

Try the following steps and check if it helps.

Step 1:

I suggest you enable settings in the Playback Devices and check if it helps.

Follow the below steps:

• Right click on the speaker icon on your Taskbar.
• Select Playback Devices.
• Click on the Playback Devices and right click on the
  Speakers/Headphones.
• Check mark on the Show Disabled Devices and
  Show Disconnected Devices.

If the issue persists the follow the below step.

Step 2:

I suggest you to refer to the following Microsoft article on Cortana can't hear me and check if it helps.

Cortana can't hear me - Microsoft Support



Hope these information helps, please get back to us for future support, we’ll be glad to assist you further.



Thank you.