Windows 10: Unable to import photos from Android device

In June 2019 I imported photos from my LG Aristo 3 with no issues. Now I cannot.

Plus photos previously - some are now corrupt or cannot be opened.

Was this due to an update and if so, how can this be stopped.





***Modified title from: Photo Import from Android***

:)

 

Unable to import photos

Hi Georgio,

Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

• How are you trying to import photos?
• Are you getting any error message?

You may follow the steps provided below and check if it helps to resolve the issue

Windows 10 has a built-in troubleshooter to check and fix issues with Devices. I would suggest you to run this troubleshooter to check if the issue is with your hardware and devices.

Refer these steps:

• Press Windows key +X, select Control panel
• Change the view by option on the top right to Large icons
• Click on troubleshooting and click on the view all option on the left panel
• Run the Hardware and devices troubleshooter
  

I suggest you to refer the link below and check if it helps

http://windows.microsoft.com/en-in/windows-8/import-photos-videos

It applies to Windows 10 also.



Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you

 

importing photos

Thank you for clearing that out. It looks like you are importing the files using the Photos app. When you import photos using this app, the files get imported into your Pictures library. To view these files, refer to these steps:

• Open File Explorer.
• On the list of folders on the left side of the window, click on Pictures. You shall see the photos imported from the SD card using the Photos app.

Another option you have is to import the files solely using File Explorer. Here's how you can do it:

• Connect the SD card into the computer.
• Launch File Explorer.
• Click on This PC.
• Locate your SD card under Devices and drives.
• Double-click on the SD card.
• Manually choose which photos to move into your local folders. Right-click on each photo and choose
  Copy (Ctrl + C) then go to the destination folder then right-click on an empty space in the window and select
  Paste (Ctrl + V).
• If you are importing all the photos, you can press Ctrl + A on the keyboard to select all of the files. Copy then Paste them into the destination folder.
• If you are importing selective photos, hold the Ctrl key while clicking on the photos you want to copy. This will let you choose a number of photos instead of selecting all of them like what Step 7 suggests.

Once you're able to get the hang of the tricks, importing photos will not be a challenge anymore.

Tell us which method works best for you.

We're here if you need more help.

 

Photo import procedure?

Hi Duanestory,

We appreciate you for being a part of Windows 10.

We need more information to help you better.

1) How are you exactly trying to import the photos in Windows 10?

2) Where exactly you refer to, when you say " box that displays them has no "import" button"? Is it in Photos app/any other source?

Follow the below steps to import the photos from your phone through Photos app and check if it helps.

• Open the Start menu, type Photos in search bar results and click on Photos app from the search bar results.
  
• Click on the (...) Symbol at the top right corner of the Photos app.
• The icon next to (...) Symbol is the Import icon, Click on it.
• Follow on screen instructions to import the photos from the connected device to your computer (Android/Windows/other device)

Reference: I suggest you to refer the below articles and check if it helps.

Import photos and videos from a camera, phone, or DVD

http://windows.microsoft.com/en-us/windows-8/import-photos-videos

The above article applies to Windows 10 also.

I hope the above information helps. Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.