Windows 10: Unable to install and find my device ie laptop

Hi,


I purchased GTA San Andreas from Microsoft store. But I am unable to install it. It is searching for the device and I am unable to select my laptop on which I need it to be installed. My laptop is windows 10. What needs to be done so I can download it on my laptop.


Thanks,

Vani

:)

 

Laptop driver/reformat question

This is excellent advice. Writing down the list of installed devices prior to re-formatting will save you a lot of heartache. With that list, you won't have to try to figure out exactly which wireless card or web cam driver you need since there will likely be several to choose from.

 

Unable to log in to W10 laptop

Hi Ray,

I suggest you to press the tab key in the keyboard and then to the Ease of access and then select the on screen keyboard. After selecting the on screen keyboard I suggest you to type the password and then boot to the desktop. I would then suggest you to
check the mouse in different USB slots and then follow the below steps.

Un-installing and Installing Driver.

• • Type“Device Manager” on the search bar and then Enter.
  • Open Device Manager, expand “Human Interface Devices”.
  • Find and double-click the driver from the left panel to uninstall.
  • Right-click the device, and click Uninstall.
  • Windows will prompt you to confirm the device’s removal. Click OK to remove the driver.
  • After you have successfully uninstalled the driver, please go to the computer manufacturer’s website, download the Windows 10 driver for your computer and check.

Repeat the same steps from above but in 2nd step select the Mice and other pointing devices to reinstall the mouse drivers.

Hope this helps in login of the account and the mouse and touchpad drivers. Please let us know if you are facing any issues regarding this we will be glad to help you.

 

no audio devices on laptop

Hi Bradley,

Corrupted audio driver is one of the possible reasons why you're unable to find it the device manager. Before we proceed in resolving this, I may need to know a few information. Kindly answer the questions below:

• Did you make any changes on your laptop prior to the issue?
• Do you have any third-party security software installed?
• Have you done some troubleshooting steps so far?
• What is the current build and version of Windows?

Meanwhile, I would suggest that you run the device troubleshooter found on this
link.

You may also check this article to fix sound problems.

Should you need further assistance, feel free to post back.