Windows 10: Unable to install apps from ms store

Discus and support Unable to install apps from ms store in Microsoft Windows 10 Store to solve the problem; Hello, I am facing issues in downloading apps from MS store, whenever I try to install an app, it shows "Acquiring license", then after sometimes it... Discussion in 'Microsoft Windows 10 Store' started by ArpanChatterjee1, Jun 22, 2021.

  1. ARPANCHATTERJEE1
    ArpanChatterjee1 Win User

    Unable to install apps from ms store


    Hello, I am facing issues in downloading apps from MS store, whenever I try to install an app, it shows "Acquiring license", then after sometimes it shows "Error". Pls help me fix it. I am unable to download important apps. Windows basic apps also facing same issue.

    :)
     
    ArpanChatterjee1, Jun 22, 2021
    #1
  2. VANESSA SOHTUN
    Vanessa Sohtun Win User

    Unable to install Apps downloaded from Windows Store

    Hi, Vinesh.

    Thank you for posting your query in Microsoft Community.
    I understand your concern, and we in Community will try to help you in the best possible way.



    I suggest that you perform the steps mentioned below and check if the issue occurs.



    Step 1: Run App Troubleshooter.

    Note: The troubleshooter automatically fixes some issues that might prevent your apps from running, including suboptimal screen resolution and incorrect security or account settings.

    • Type “Troubleshooting” in the search box and press Enter.
    • Click on ‘View All’ on the top left pane.
    • Click on “Windows Store Apps” from the list and follow the on-screen prompts for troubleshooting.

    Step 2:

    If the issue persist, I would suggest that you un-install and re-install the app from Windows Store.



    Note: Exit store when trying to re-install the app.

    Hope this information helps and let us know the status of the issue we will be glad to help you further.
     
    Vanessa Sohtun, Jun 22, 2021
    #2
  3. TOMAZDRNOVSEK
    TomazDrnovsek Win User
    Uninstalling MS Store apps?

    I uninstalled them (Revo Uninstaller) but in MS Store all the apps are still on the list... with "Install" button next to them. I want to remove them from that list.
     
    TomazDrnovsek, Jun 22, 2021
    #3
  4. LEONLAUDE
    LeonLaude Win User

    Unable to install apps from ms store

    unable to download games from app store

    Hi,

    I suggest that you reset the Windows store, follow the steps below.

    Reset the Windows Store

    You can use the steps below to refresh the Store which will clear the cache and refresh your library and permissions.

    • Close the Windows Store app if you have it open.
    • Click Start and type wsreset.
    • Right-Click on the command and click Run as Administrator. If the Windows permission box appears, click Yes or Run.
    • A black MS DOS screen will appear for a few seconds. Wait for it to disappear and the Store will automatically open.
    • Attempt to install Sea of Thieves

    If you have further questions, feel free to reply to this thread.

    Kind regards,

    Leon
     
    LeonLaude, Jun 22, 2021
    #4
Thema:

Unable to install apps from ms store

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