Windows 10: Unable to install DirectX

Recently I have purchased a new laptop to play games. I have to run the DXsetup program for some games that I usually play. But I cannot install it because of the message that the installation failed due to an internal system error.

:)

 

directx error while installing

Hi,



To assist you better, please answer the below:

• 
  Which version of DirectX are you trying to install?
  
• 
  What is the current build installed on your computer?
  
  (To check the build, Press Windows + R keys to open
  Run command, type Winver
  and press Enter)
  
• 
  Have you made any changes on the computer prior to this issue?
  
• 
  What is the current version of DirectX installed on Windows 10?
  

I suggest you to install all the updates on your computer.

Follow the steps below:

• 
  Click on search
  bar, type Windows Update.
  
• 
  Select Check for Update.
  
• 
  Download and
  Install the latest Windows Updates.
  

I also suggest you to refer the link on How to install the latest version of DirectX and check if it helps.

https://support.microsoft.com/en-us/kb/179113#bookmark-which version installed



Hope it helps. Revert to us with the results, will be glad to assist you.



Thank you.

 

DirectX installation failed

Thank you for letting me know. I'd suggest to try running the DirectX installers below and check if the installation will proceed:

• DirectX End-User Runtimes (June 2010)
  
• DirectX End-User Runtime Web Installer

Will keep an eye out for you response.

Regards.

 

Directx 12 on Windows 10 is gone

Hi,

Thank you for being a part of Windows 10 Insider Preview.

I appreciate you for providing details about the issue and we are glad to assist you.

Try the following steps and check if it helps:

Step 1:

I suggest you to check the DirectX Version installed on your system.

Follow the below steps to check the DirectX Version:

• Press Windows key + R from the Desktop.
• Type dxdiag and hit Enter.
• Check the DirectX Version.

Step 2:

I suggest you to update the Graphic driver from the Device Manager and check if it works.

Follow the below steps:

• Press Windows + R on the Keyboard.
• Type in devmgmt.msc and hit Enter.
• Select Graphic driver from the list.
• Right click on the Graphic driver and click on Update driver Software.

If the issue persists then install the latest graphic driver from the manufacturer and check if it helps.

Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.