Windows 10: unable to install Microsoft office

unable to install Microsoft office

:)

 

Unable to install Microsoft office 2016 professional plus

I have a similar problem where a Office Professional Plus 2016 32-bit version has failed to install and is still unresolved. Here are my steps and the additional links from Microsoft which may work for you (but which have still not resolved my own problem)

Office 2016 Installation problem

Installing on a Windows 10 Desktop 8gm Rm running Office 2010 32-bit.

Microsoft advised us to first uninstall our old Office 2010 before installing the new Office 2016 program. Our Office 2010 had run well for 6 years, but that is when the installation problem began.

When trying to install the OFFICE 2016 32-bit package, it quickly stops with the following error:

When clearing that error, it always shows second error:

We researched blogs and found this problem to be very common whenever an older Office version was uninstalled prior to installing Office 2016, and we followed all the following suggestions (with full reboots each time).

1. RAN SFC on drive C: and found no errors.
   
2. Ran RUN %ProgramData% and renamed Office.help to Office.Help.Old
   
3. Ran the MS Program Install and Uninstall Troubleshooter.
   
4. Ran a Clean Boot.
   
5. Ran Control Panel - in startup found Windows Installer was on and set for Manual.
   
6. Went back to VLSC site 6 more times and downloaded a fresh Office 2016 (32-bit version) in case any files were corrupt, but I still got the same install messages.
   

Below are links to Microsoft that have worked for some, but not all, users. I believe Using Windows 10 UNIVSTALL (before) running the Office 2016 ISO file either removes an important registry entry, or inserts one that causes the new install to fail. Hopefully one of these will help you.

Microsoft Links

• Error 1401, 1402 or 1406 when you install an Office program or open an Office program or document
  
• Microsoft Setup Bootstrapper has stopped working
  

 

Windows 10 upgrade, where is my Microsoft Office?

Hi,

Thank you for posting your query in Microsoft Community.

I suggest you to follow the steps provided below:

• Type “Programs and Features” in the search box and press Enter.
• Check if Microsoft Office application is listed in the list of installed applications.
• If it is listed, then navigate to This PC>Local disc (C>Windows.old.
• Check if the Office application is present there.
• If still not found, then suggest you to install the application using the installation media.

Hope the information is helpful. Feel free to write to us for any other assistance with Windows, we’ll be glad to assist you.

 

Help With Office 2013 Install

Our IT department sent a note about home use (Office 365, specifically), and this warning:

A suggestion... re-install Office 2010, then try to install 2013?