Windows 10: unABLE TO install program

Hello,I am trying to install turbo tax to my laptop but get a message that Activation failed. I've already tried turning off all options off of the reputation-based protection settings but its not working. Help please!

:)

 

Error: 'msflxgrd.ocx missing' while installing program on Windows 10

Hello,



Thank you for writing to Microsoft Community Forums.



The issue might be due to corrupt/missing installation files of the program. Please provide the below information to understand the issue in a better way.

1. Since when are you facing this issue?
   
2. How are you installing the program?
   
3. Which program you are trying to install?
   

Since you have already tried some steps to resolve the issue, but you were unable to fix it. Please let me know the steps which you have tried, so that I will not provide the same suggestions again.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

Unable to install programs

Hi,

I can understand that must make you feel upset and we will work toward fixing this situation for you.

Just to clarify, is the issue specific to a particular program?

In order to identify if this a compatibility related issue, I suggest you to try installing the program in compatibility mode by following the steps below and check if it helps.

1. Right-click on the setup file of the program and select "Properties".

2. Select "Compatibility" Tab.

3. Place a check mark next to "Run this program in Compatibility mode" and select Windows 8
from the drop down list.

4. Let the program install and then check the functionality.

Let us know the result, we will be glad to help if you need further assistance.

 

Why did the startup window get cleared?

I didn't missed any step, the list was gone and gone , even after using lot of programs the programs were not listed in that list.