Windows 10: Unable to install Windows 10 on new Acer Nitro 5 AN517-52 Laptop

Hi,
I've just bought new Acer Nitro 5 AN517-52 with a 512 GB SSD.
It came without Windows but with the EFI Shell operating system.

I downloaded the Windows 10 installation tool from their official website and preloaded the USB with a copy of Windows, then I simply followed this guide to start the installation. Installing Windows to an EFI-Based Computer

The computer rebooted, it came to a blue screen, remained there for about a minute and a half and then promptly shut down. I haven't had much luck with googling this issue.

I tried disabling secure boot, but unfortunately that didn't change the outcome. Any ideas?

:)

 

Stop code:0xc000021a on Acer Nitro 5 laptop

Hi TN. I'm Greg, an installation specialist, 10 year Windows MVP, and Volunteer Moderator here to help you.

Go into BIOS/UEFI Setup to see if you can set the onboard chip to default. You can power on while pressing the Acer F1 or ESC key. Older models may use F2. This may be listed on the BIOS splash screen.

If you don't get a display for the BIOS even, then I'd reinstall the Nvidia card and properly disable it in BIOS setup before removing it this time.

More about managing Dual Graphics on Acer Nitro 5 laptop:

https://community.acer.com/en/discussion/561750...

https://community.acer.com/en/discussion/543584...

https://www.laptopmag.com/reviews/laptops/acer-...

https://community.acer.com/en/discussion/553471...

I hope this helps. Feel free to ask back any questions and keep me posted. I will keep working with you until it's resolved.

________________________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly
research any product advertised on the sites before you decide to download and install it.

 

Install W10 on new Acer Nitro 5 Laptop. Preexisting system partition?

Are you sure it's safe to delete this:

 

Realtek Audio Console on Acer Nitro 5

Hello all. I recently noticed that my Acer Nitro 5 was no longer detecting any headset devices and I am unable to get any input via the mic (and have also borrowed other headsets from the original one I had, all of which have the single 3.5mm jack which
works with the Acer Nitro 5's single audio input). I am also only getting this when I pull up the Realtek Audio Console:



What steps should I take to resolve this issue?