Windows 10: Unable to Install Windows Updates Since 1/2/2020: We couldn't connect to the update service.

Hi Guys:


My issue initially started as this:

https://answers.microsoft.com/en-us...ce-works/6a48ddde-5bd7-4cc6-8e82-418971e7da3e
But after finally trying a Network Reset all was working with my Outlook.


However, now I have the issue where I cannot update anything via Windows Update or the Microsoft Store.

The message I receive is:


We couldn't connect to the update service. We'll try again later, or you can check now. If it still doesn't work, make sure you're connected to the Internet.


I've tried everything I could think of and exhausted all issues. This occurs regardless if I'm using Ethernet / Wifi / VPN.

The following items were already tried:


1. Downloading the Windows 10 Update Assistant

2. Attempting to change DNS to 1.0.0.1 / 1.1.1.1 OR 8.8.8.8/8.8.4.4

However I get a warning in my Event Viewer:

The system failed to register host A or AAAA resource records RRs for network adapter

I believe this is either DNS or GPO related but possibly even updated to the Windows Updates that were installed earlier in 2020 that were:

KB4524569 / KB4528759


But since they are Security Updates I cannot uninstall them.

I tried the Advanced System Options and entered Safe Mode but same result, I then tried to use the Uninstall Feature or Quality Updates but again I cannot remove them.


I finally used a command line in PowerShell / CMD to manually remove the updates but that didn't work either.


Can someone please assist?


My IT department is lowering the severity since I'm the only one Impacted at this time.


THANKS!!!

:)

 

Windows Updates failed to instal

I'm not sure how differant XP media center Edition is but you could clear the history \ cache if these folders are there.

Step 1 Register DLL files.

=================

By trying this step, we can check if the update engines are working properly.



1. Close all instances of Internet Explorer.

2. Click Start and Run, type "Regsvr32 atl.dll" (without quotes) in the Open box and click OK.



Note: There is a space between regsvr32 and atl.dll



3. Similarly, one by one, register the files listed below:



Regsvr32 msxml3.dll

Regsvr32 wuapi.dll

Regsvr32 wuaueng.dll

Regsvr32 wuaueng1.dll

Regsvr32 wups2.dll

Regsvr32 wucltui.dll

Regsvr32 wups.dll

Regsvr32 wuweb.dll

Regsvr32 qmgr.dll

Regsvr32 qmgrprxy.dll

Regsvr32 jscript.dll



Note: If you encounter errors while registering any of these files then skip that file and continue with the next one.



If the issue persists, let's move on to the steps below to verify Windows Update services and temporary folders.



Step 2 Verify the relevant Windows Update services.

=========================================

1. Click Start->Run, type "services.msc" (without quotation marks) in the open box and click OK.

2. Double click the service "Automatic Updates".

3. Click on the Log On tab, please ensure the option "Local System account" is selected and the option "Allow service to interact with desktop" is unchecked.

4. Check if this service has been enabled on the listed Hardware Profile. If not, please click the Enable button to enable it.

5. Click on the tab "General "; make sure the "Startup Type" is "Automatic" or "Manual". Then please click the button "Stop" under "Service Status" to stop the service.

6. Then please click the button "Start" under "Service Status" to start the service.

7. Please repeat the above steps with the other services:



Background Intelligent Transfer Service

Event Log

Remote Procedure Call (RPC)



Note: Event log service is enabled on all of the hardware profiles; this service does not have an option to enable or disable on certain hardware profile.



If it still does not help, let's proceed to step 3.



Step 3 Reload the Update temporary folders.

===================================

One possible cause is that the temporary folder for Windows Update is containing corrupted files. Let's erase all the files there to get the system clean.



1. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



Net stop WuAuServ



2. Click Start, Run, type: %windir% and press Enter.

3. In the opened folder, rename the folder SoftwareDistribution to Sdold.

4. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



Net start WuAuServ



Please test the Windows Update website and let me know the result. If the issue persists, to clarify the issue and provide more accurate troubleshooting steps, please assist me in collecting the following information.

 

Lumia 650, we couldn´t connect to the update service

Hi,

Have a lumia 650 with Version 1511, OS build 10.0.10586.494 is this the latest version?

When i check for updates i get this: we couldn´t connect to the update service, we`ll try again later..

I have internet connection via WiFi and a microsoft account set up.

 

Windows updates won't install!

I had the same problem when i repaired my O/S, i forgot the steps on how to fixed it, but it is in the microsoft support forum.

You have to reinstall the windows updater, then restart the updating service.

edit: Found it...http://support.microsoft.com/kb/943144