Windows 10: Unable to install Zoom on my son’s account

We have two accounts on the PC: mine and son’s. I got Zoom installed but it is visible on my account rather than on my son’s. How can I change that?

:)

 

zoom

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are unable to get audio in Zoom. I’ll certainly assist you with the issue.



However, please let us know:

• Is the issue specific to the Zoom app?
  
• Are you aware of any changes made to the computer prior to this issue?
  
• Which build version of Windows 10 is installed on the computer? Refer
  Which version of Windows operating system am I running?
  

I would suggest you to refer the troubleshooting steps mentioned in the Zoom article

Testing computer or device audio and see if that helps.



However, I would also suggest you to get in touch with the
Zoom support team for further assistance with the issue.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

W10 wiped my son's laptop

Hi Debbie,

It is possible that your son is unable to open his laptop while updating due to a corrupted or incomplete installation. To assist you better, we'd like to gather more information:

• Is your son, getting an error message when he tried to turn on his laptop?
• When he tried to open his laptop, are you able to check if the power light stays on?
• Are you seeing black screen/blank screen when you tried to turn on his laptop?
• What troubleshooting steps has your son done so far to resolve it?

Meanwhile, if you're seeing a blank screen/black screen, we suggest that you follow the steps in this
article on how to troubleshoot black screen errors. You can choose which best describes your issue.

Keep us posted if you need additional help.

 

Local account installation question

I'm fairly certain that Skip this step was available in 10.0.130 - the workaround in Step 20 (back button) is no longer required.

The currently known, as of 10.0.130, ways to create a Local account sign-in are

• Skip this step at the MS account creation phase
• No Internet connection during the install
• static IP (post# 2 by Fragment) - New (to me anyway)