Windows 10: Unable to launch Asphalt games on PC

asphalt 8 airborne worked on my computer yesterday today it wont work.redownloaded it and it loads but then closes. had the same problem with asphalt 9.


***Original title: asphalt 8 airborne wont work anymore on my computer***

:)

 

Unable to Launch Games such as Gears 4

Hi,

An outdated version of the Windows Store is one of the possible reasons why you are unable to launch any games from Windows Store. To help you resolve this concern, we suggest that you follow the steps below:

Step 1: Delete Temporary files. This will help delete temporary files that have been stored on your computer.

• Click Start and click Settings.
• Select System.
• Select Storage.
• Select This PC.
• Click Temporary files.
• Choose Temporary files.
• Click Remove files.

Step 2: Re-register the Store App and check.

• Right click on Start button on the desktop and select Command Prompt (Admin).
• Here, User Account Control window pops up and click on Yes to open Command Prompt with administrator privileges.
• Type the below command in the Command Prompt: powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml

Kindly update us with the results, so that we can assist you further.

 

unable to download asphalt xtreme

Hi Pranav,

Server and system issues might be the cause why you were unable to download
Asphalt Xtreme from the Microsoft Store.

For us to properly isolate the issue and provide an appropriate resolution, kindly answer the following questions below:

• Were there any changes made on your device prior to the issue?
• 
  Did you receive any error messages when trying to download the game?
  
• 
  If there were error messages, can you send us a screenshot of the exact error?
  

• What was the required update that you mentioned?
• What troubleshooting steps have you done so far?

Looking forward to your response.

 

Launching games

Hi Wesley,

Windows 10 is gamer-friendly by design. If an issue like being unable to launch a game happens, it can be caused by outdated display driver or other factors that cause conflict when launching the app. For us to better assist you, we'd like to ask for additional
information. Please answer the following:

• What build and version of Windows 10 are you using?
• Are you getting an error message when launching the game?
• Have you made any changes to the settings or installed updates prior to this issue?
• What troubleshooting steps have you tried so far?
• What specific games are you having issues with?

We will wait for your response.