Windows 10: Unable to launch Cortana via shortcut keys after May 2020 update

I have tried enabling it via settings, updated and reset/repair. Even disabled my kaspersky antivirus.

Anybody facing the same issue?

:)

 

Cortana

Hi,

Thank you for posting your question in the Microsoft Community.

Appreciate your efforts to work on this issue.

This issue can occur if some of the system files are not working as expected.

Suggest you to follow the steps from this article to
troubleshoot Cortana on the PC.

Note: Do not go with the ‘Reset PC’ option for now.

Method 1: Follow these steps to disable Cortana:

1. Sign-in to the PC with your Microsoft account.
   
2. In the search box at the bottom, type Disable Cortana.
   
3. Once the suggestions appear in the list, click Cortana & Search settings.
   
4. From the right section of the Settings pane, move the top button to ‘Off’ to disable Cortana from Windows 10.
   

Method 2: Follow these steps to check if that helps.

1. Launch Cortana from the search bar on the taskbar.
   
2. Then, from the left pane click the settings button.
   
3. Under "Cortana" (the first option) and slide the pill switch to the ‘Off’ position.
   

Method 3: Launch the Settings app and click on Privacy. Navigate to Speech, inking, & typing, and click Stop getting to know me. These steps will disable Cortana.

Hope this helps.

Let us know if you got the help you needed.

Regards,

Srimadhwa B

Microsoft Community-Moderator

 

Missing Firefox shortcut from All Apps menu

Hi,

Welcome to Microsoft Community.

• 
  Press Windows + R keys to open run window
  
• 
  Type Firefox to launch firefox
  

If it launches, you may try to create a shortcut of it by following the steps below:

• 
  Windows + E keys to open Windows explorer
  
• 
  Select this pc and select C: drive
  
• 
  Open Program files and right click on firefox and click on Shortcut on desktop.
  

Regards,

 

Cortana and launching programs

Hi there!

Try to double check if your Spotify App is installed properly. Try to do these steps to find out:

• Press Windows Key + R button on your keyboard
• On the text field in the run command type appwiz.cpl
• You should be able to see Spotify on the list

If your Spotify is not listed there, it can only mean that your Spotify Software has been placed on your PC by copying the whole client from a External Storage.

If your Spotify is listed on the appwiz.cpl . Try to restart your PC and check if Cortana can now launch the app instead of searching the Web.