Windows 10: Unable to launch Forza Horizon 5: redirected to "game services"

Hello,I am a game pass subscriber and therefore have access to Forza Horizon 5 via the Xbox app on Windows 10.I managed to play for a few hours but for several weeks I have not been able to launch the game. Each time I am redirected to a "game services" page in the microsoft store.Could you help me so that I can play my game?Thank you in advance !

:)

 

Forza Horizon 3 crash on launch

temporary solution!!!

For everyone who's having a crash at the launch of the game, my games crashes everytime! So tried to uninstall one of the DLC's, I have the Hotweels DLC. So I uninstalled that. Launched the game and it works!

So:

-Forza Horizon 3

-Hotweels DLC

-Blizzard Mountain DLC

1. Uninstall one of the DLC's (I'd suggest hotweels since it's the smallest dlc)

1.2 just to be sure reset in App & Features

2. Click play Forza from the start menu (your game should work by this step!)

3. Install hotweels DLC again.

Your game should work! this worked for me.

 

Forza Horizon 3 Crash on Gameplay

Hi,

Thank you for writing to Microsoft Community Forums.

I understand that Forza Horizon 3 keeps crashing.

• Are you aware of any changes made to the computer recently?
  

I suggest you refer and follow the steps mentioned in the article and check if that resolves the issue. Refer to the article
My Game is Not Launching or is Crashing on PC.

Let us know how it goes.

Regards,

Zaki

 

Forza Horizon 3 Not Launching

Hi Adam,

Let's try to identify first as to why you can't launch your Forza Horizon 3 on your computer. Kindly provide us the following information:

• Can you tell us if you receive any error messages when attempting to launch Forza 3?
• Were you able to launch other games on your computer?
• Can you tell us the troubleshooting steps that you have tried so far?

In the meantime, I recommend that you try the following solutions below:

Solution 1: Run the Windows App troubleshooter provided on this
link.

Solution 2: Reset Windows Store cache

• Press Windows key + R to open Run.
• Type WSReset.exe and hit Enter.
• Launch the game from the Windows Store.

Solution 3: Download any free app from Windows Store. Once done, try to launch the game.

Let us know how it goes after performing the aforementioned solutions. We'd be glad to further assist you.