Windows 10: Unable to launch microsoft store

after many try Microsoft store is unable to start/launch, not even error code is displayed.

:)

 

Unable to launch Microsoft Store and Microsoft store apps.

Hi,

Thank you for writing to Microsoft Community Forums.

I understand how it could be when the applications doesn’t work as they are supposed to. We will look into this. However, please reply to the following questions to help you in a better way:

• Are you getting any error message?
  
• Since when are you facing this issue?
  
• Are you aware of any changes made on the computer recently?
  

In the meantime, I suggest you to follow the steps from the article
Fix problems with apps from Microsoft Store to fix the issues with the Microsoft apps that are not launching. Also, follow the steps from the article

Microsoft Store doesn't launch to fix the issues you are facing in launching Store.

Hope it helps.

Please reply with the status of the issue, we will be glad to help you further.

Nikhar Khare

Microsoft Community - Moderator

 

Unable to launch Microsoft Store

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are facing issues while opening Microsoft Store on your PC. For further clarity on the issue, please respond to the questions below.

1. Which build version of Windows 10 are you using currently?
   
2. Are you aware of any changes made to the PC prior to which you weren’t facing this issue?
   
3. Do you receive any error message/code when you try to launch Microsoft Store?
   

Refer the article
Which version of Windows operating system am I running?



Meanwhile, I would suggest you to follow the step mentioned below and see if that helps.



Method 1:



Try resetting Microsoft Store cache and see if that helps.

1. Press the Windows Logo Key + R to open the
   Run dialog box
   
2. Type wsreset.exe, and then select OK
   

Note: A blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically.



Method 2:



Try re-registering Store using PowerShell command.

1. Press Windows + X keys together and click on
   Windows PowerShell (Admin)
   
2. Now type in the following command and hit
   Enter to re-register Start Menu: Get-AppXPackage *Microsoft.WindowsStore* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
   
3. Restart the PC.
   

Method 3:



Create a new user account and check if the Store app is working fine. Refer the article

Create a local user or administrator account in Windows 10

Let us know how it goes.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

Unable to download app from Microsoft Store

It seems that this is a Chrome issue. Have you tried resetting Chrome?



On the other hand, we suggest that you open Microsoft Store app instead of opening Store through Chrome. The following are steps on how to open Microsoft Store on Windows 10:

• To open Microsoft Store on Windows 10, select the Microsoft Store icon on the taskbar.
• If you don't see the Microsoft Store icon on the taskbar, it might have been unpinned. To pin it, select the Start button, type
  Microsoft Store, press and hold (or right-click) Microsoft Store, then choose More > Pin
  to taskbar.
• If Microsoft Store won't launch, get more info at Microsoft Store does
  not launch.

Regards.