Windows 10: UNABLE to launch windows 10 apps + new user profile are corrupt

Whenever i tap a metro app, it instantly crashes, and i can' t hear sounds that some of my apps uses, because the sound library uses wav format, and windows uses groove to open it, which is a win10 built in app, i did reinstall the metro apps using powershall, but it won't fix it, and whenever i add a new user, it's worse, there's no start menu, and explorer.exe is corrupt, a ''no such interface error'' popup whenever accessing my docs or anything that uses navigation

i can't access winstore or anything, its annoying, and am afraid if i reset pc, it will create new user and i won't be able to acess start menu, because it gets worse when new user is created, i can access most features using that old user, because its temporary there.

what's causing the issue?

:)

 

windows 10 apps store is not launching or unable to reinstalling apps

Hi Pankaj,

Thank you for posting in Microsoft Community. I understand your concern and I am glad to assist you.

Appreciate your efforts in trying to resolve the issue by yourself and also providing us a detailed information on the issue.

What happens when you try to open store? Do you receive any error code or error message?

I would suggest you to best create a new user profile and check if the issue persist as this issue might be caused because of corrupted user profile setting.

Check the below link to create a new local user account.

http://windows.microsoft.com/en-my/windows-10/create-a-local-user-account-in-windows-10

Step B. Copying old files to newly created User Profile

1. Go to C:\Users\(Your-Corrupted-Profile-Name)\

2. Copy all files except three files:

NtUser.dat

NtUser.ini

NtUser.log

3. Go to C:\Users\(New-User-Profile-name)\

4. Paste all those copied files here.

Hope this helps. Get back to us for further queries. We are happy to help!

 

Windows Store not opening on launching the app in Windows 10.

Hello,



Thank you for responding quickly with the status of the issue.



Could you please check if similar issue persists in the other user profile?



Creating another user profile and checking if similar issue persists will deduce if the issue is related to the corrupted user profile or the corrupted operating system.



I suggest you to create another administrator user account by referring to

Set up accounts on Windows 10 article and check if similar issue persists.



The corrupted user profile does not function normally such as not launching
Start menu, Cortana, Search bar and other
Windows applications. In such cases creating a new profile and checking for the same will help in identifying the corrupted user profile.



Write to us with the status of the issue for further assistance on the query, we will be happy to help you. Your reply is most important for us to ensure we assist you accordingly.



Thank you.

 

Hi and welcome to Tenforums.

I think you should try a Repair Install using an In-Place Upgrade. It should get your system in working order.
Repair Install Windows 10 with an In-place Upgrade - Windows 10 Forums

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