Windows 10: unable to locate store after reset

Discus and support unable to locate store after reset in Windows 10 Gaming to solve the problem; Having issues lately with my new Dell laptop and since there is no important files or programs installed on the device I decided to do a reset on it... Discussion in 'Windows 10 Gaming' started by mabelle251, Aug 31, 2022.

  1. MABELLE251
    mabelle251 Win User

    unable to locate store after reset


    Having issues lately with my new Dell laptop and since there is no important files or programs installed on the device I decided to do a reset on it without knowing it will cause my MS Store missing. The reset is successful however I need to bring back my Store. I have Windows 11 Pro

    :)
     
    mabelle251, Aug 31, 2022
    #1
  2. AMRITA BHATTACHARJEE
    Amrita Bhattacharjee Win User

    Unable to reinstall game from Windows store

    Hi,

    Thank you for posting the query on Microsoft Community.

    I appreciate your interest on Windows 10.

    This issue may occur due to corrupt Windows store cache.

    I suggest you to follow the methods below:

    Method 1

    I would suggest you to reset Windows store cache
    and check. Please follow these steps:

    a. Press Windows + R keys to open run
    window.

    b. Type the following command in run and press Enter.

    wsreset.exe

    Method 2

    you can follow the article below:

    I can't find or install an app from Microsoft Store

    I suggest you to run the Windows store app troubleshooter and check if it helps:

    1. Type control panel in the search box.

    2. Click on troubleshooting in the control panel.

    3. Click view all.

    4. Click Windows store apps.

    5. Follow on screen instruction.

    Method 3

    Make sure that “Allow apps to use my location” option is enabled. Follow these steps to enable it.

      Press the “Windows + W”.
      Then type “Allow apps to use my location” without quotes in the search box and hit ENTER.
      Turn on “Allow apps to use my location”.
      Then turn on “Let apps use my location” option.

    Please get back to us with updated status. We will be happy to assist you further.
     
    Amrita Bhattacharjee, Aug 31, 2022
    #2
  3. LX07
    lx07 Win User
    Windows Store Reset

    Why did you delete them?

    It wasn't working for me, set up as live tile but not updating the picture. I then went to featured app in the store as you suggested, then ran wsreset and it started working.

    Was that your steps? I did read them but I forgot what they are now and I seem to have only done 2 steps.
     
    lx07, Aug 31, 2022
    #3
  4. EESHWAR KUMAR
    Eeshwar Kumar Win User

    unable to locate store after reset

    Unable to download from Windows Store

    Hi,

    Thank you for posting your query in Microsoft Community.

    To assist you better, I would like to ask some questions.

    • What is the actual issue you are facing?
    • Are you unable to download Apps from Windows Store?

    Please provide us a screen shot of the issue if possible.

    I suggest you to reset Windows Store by following the steps below and check if it helps.

    Press “Windows key + R”, type “WSReset.exe” (without quotes) and press Enter.

    Please revert with necessary information and we’ll be glad to assist you.
     
    Eeshwar Kumar, Aug 31, 2022
    #4
Thema:

unable to locate store after reset

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