Windows 10: Unable to log in to Windows 365

Dear Microsoft Support Team,I am currently unable to log in to Windows 365 because I no longer have access to the Microsoft Authenticator app. Additionally, there are no available alternative methods for authentication such as email or phone number, which would normally be provided as backup options. As a result, I am completely locked out of the system.I have attempted to contact the Microsoft Call Center, but have only been met with an automated response and have not been able to speak with a representative.Kindly advise on how to resolve this issue or provide a direct channel to contact a

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Unable to login to Windows 11 with Office 365 accounts

Hello，GregW153

Thank you for posting in the Microsoft community.



I understand that you are unable to use your Office 365 account to log into your Windows system, and since there are account issues involved, I wanted to check with you.

• I see that you specifically mentioned that you are unable to log in with your Office 365 account, are you able to log in to the system with your other Microsoft accounts?
  
  If so, how was it reconnecting to your Office 365 account after you logged into Windows?
  
  
  
• Is your Office 365 a personal or business subscription?
  

After you refer to the above steps, you can share some information in this thread and I will answer your questions further. Thank you for your understanding and cooperation!



Best Regards，

Rota|Microsoft Community Support Specialist

 

Cortana & Office 365 Integration

We are trying to integrate Cortana with our Office 365 subscription, but it never works. Here are the steps we have done:

• Turned on Cortona in the Office 365 Admin portal
• We are using Windows 10 1703 – connected Office 365 service to Cortana

Did the same on windows 10 mobile with no luck, Cortana says its connected to Office 365, but sees no data and we are getting zero errors

We went rough office 365 support first and tried all fo their suggestions, they kicked us over to Windows support which is currently closed.

We are on v1703 with all updates in place, it does not work on Windows 10 desktop or mobile

any ideas? I can give you all steps 365 support had us run through if that will be helpful

Thank you

Doug

 

Windows 10 Office 365 cannot open files from: recent file list

Thanks for the tip! I followed all above steps.

So far I can open files from the Recent files list when I enter Word itself, however I still am unable to open any documents using the Word icon pinned to the taskbar:





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