Windows 10: Unable to log in to Windows after upgrade

I just upgraded to Windows 11, but somehow it only let me to log in using PIN while 99% I was using fingerprint. Every network only connected without internet so I was unable to log in to microsoft to reset password. Now I'm stuck at the login screen without no way to login.

:)

 

Sometimes unable to log in

Hi,



To troubleshoot you concern, we recommend you to start your computer in safe mode, then perform clean boot after. Refer to the links below for steps:

• Start your PC in safe mode in Windows 10
• How to perform a clean boot in Windows

After performing a clean boot, follow the steps under the section How to reset the computer to start normally after a clean boot troubleshooting.

If the suggestions above will not work, you can follow the troubleshooting steps found on this

link.



Regarding your pin concern, we suggest you to refer to Jessen P's
suggestions on April 25, 2015 found on this
link.

Update us on the result.



Thank you.

 

Windows 10 upgrade problem, no input accepted

I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

I will list some, or hopefully all, of the troubleshooting steps I have tried:

• Move keyboard and mouse to different USB ports.
• Try different keyboard or mouse.
• Restart computer, repeatedly.
• Google for related issues.
• Update Bios, because why not.
• Create boot media and revert to windows 7.

The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.

 

Unable to upgrade from 1703 to 1709 Windows 10 Pro/Business

1) How many user profiles are there on the computer that is being troubleshooted?
2) Please complete any of the above steps over the weekend and post results into the thread.
3) As the logs are viewed there may be new problems to troubleshoot.
4) Once the computer is tuned up a basic check list will be posted.
5) An upgrade attempt will be made after many troubleshooting steps to generate a new error code