Windows 10: Unable to login as PIN not working and unable to get phone message due to change of number

Discus and support Unable to login as PIN not working and unable to get phone message due to change of number in Windows 10 Software and Apps to solve the problem; My account for my Laptop is my Microsoft Account and when trying to login into my computer, I get the following error: "Your Pin is no longer available... Discussion in 'Windows 10 Software and Apps' started by Kurt Hopcroft, Mar 17, 2024.

  1. Unable to login as PIN not working and unable to get phone message due to change of number


    My account for my Laptop is my Microsoft Account and when trying to login into my computer, I get the following error: "Your Pin is no longer available due to a change to the security settings on this device. Click to set up your PIN again."No other option is available to log in aside from setting my Pin which requires me to receive a code to my phone, unable to choose a different account to log into. My account is linked to an old phone number which I have now updated, but I am locked out for 30 days. I have tried starting up with safe mode, but I get the same error message with the last sent

    :)
     
    Kurt Hopcroft, Mar 17, 2024
    #1

  2. Unable to login using The login PIN

    Hi,

    Thank you for contacting Microsoft community.

    I suggest you to follow the below steps to change the pin and check fi it helps.

    • In the login page next to “PIN password option”.
    • You will find “Other sign in options”, click on it will prompt you for regular password.
    • Enter regular password and login to the computer.
    • I suggest you to click on the Start Menu
      and select settings.
    • Now select Accounts.
    • Next select the tab Sign-in option.
    • Under the “PIN tab” click on “ADD” option.
    • It will prompt you for current pin password and new password, please provide
      new password then apply the changes, restart
      the computer and check if it works.
    Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.
     
    Karthicka_R, Mar 17, 2024
    #2
  3. Rivgil Win User
    Unable to create Windows Hello PIN

    Sorry if that still did not work. We can try some other steps.

    "This error can happen due to incorrect/corrupt permissions set applied to a hidden system folder called "Ngc". It stores all settings related to PIN option. If the folder gets corrupted or if the system doesn't get proper permissions and full control over
    this folder, the PIN option stops working and users are unable to add new PIN and login using PIN code."

    Please follow the steps in the link provided. Steps are under "PROBLEM SOLUTION:"

    https://www.askvg.com/fix-unable-to-add-and-use...

    Let me know how that goes.
     
    Rivgil, Mar 17, 2024
    #3
  4. Mak Raz Win User

    Unable to login as PIN not working and unable to get phone message due to change of number

    Unable to login as entered incorrect PIN

    Hi due to several times wrong PIN entered, I am unable to login my ASUS Ultrabook "UX331UN". To reset the it's asking Bitlocker recovery key which I'm unable to find on my Microsoft account. Furthermore, neither my password nor my thumb impression is working.
    It's continuously asking for the PIN. Please help me in this regards. Thanks
     
    Mak Raz, Mar 17, 2024
    #4
Thema:

Unable to login as PIN not working and unable to get phone message due to change of number

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