Windows 10: Unable to login due to an ex-employee setup the password

Hello,

First of all, thank you for looking at my post. I have a small business which I purchased a PC using Windows10. I recently had to terminate one of my employee (who setup the O/S & password) and stupid me didn't create an admin profile. Now that he's gone, I cannot login to this PC. I'm not concern about retrieving any data. All I want to do is make this PC usable again.

Is there a way to reload the operating system without login in? Or do I need to buy another operating system?

Any guidance is appreciated.

-Dave

:)

 

Unable to login due to "incorrect password"

Hi,

Resetting your password is a possible solution for this issue. Please check this
article and follow the detailed troubleshooting steps provided to help you recover your account.

If you have other queries, let us know.

 

Unable to login due to "incorrect password"

RH,

Unlike the "Microsoft" poster above, I have read your question. I also understand it.

I am afraid that the only suggestion we are allowed to make in this forum for your situation is to reinstall Windows.

After you reinstall, create an additional [i.e. spare] password-protected Admin user account and write its password down somewhere that is secure from loss.

• If you ever get this problem again then you can use this account to get into the computer.
  
• The spare account will be reliable - it is highly unlikely to experience problems because it is generally the accounts that are logged in to that suffer from afflictions such as your current one.

Denis

 

If you have a usb or dvd boot, or the original Windows install dvd for that computer, you're good to go. And, please make sure you have the top admin acct under your password for all the rest of the computers -- you're the IT person, do it without being in the faces of the other employees. *Smile

 

Here is the link to download the Windows 10 ISO file. Just extract the ISO to USB or burn it to DVD.

When it asks for a product key just hit "skip". Do not enter one. It will activate automatically once you go on the Internet. Just make sure to install the same version Windows 10 that was originally installed (Home or Pro).

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