Windows 10: Unable to login to my Microsoft personal account and obtain recovery key

I am unable to login to my Microsoft account associated with my personal email. One of my devices are associated with it and needs to be recovered using the recovery key. I currently moved to Prague so not using my Indian phone number and it seems to be the second step of the verification for changing password. Kindly help me get access to my account.

:)

 

How to save my BitLocker recovery key to my personal Microsoft account, when there is a domain account connected?

I want to encrypt some personal hard drives with BitLocker on Windows 10, and save the recovery keys to my personal Microsoft account, which is the one I connect to Windows with.

The problem is that I have also connected my university's domain account, and BitLocker will only let me save the key to this uni account : the "Save to Microsoft account" option in the BitLocker setup window has been replaced with "Save to your cloud domain account", and when I select this, the key doesn't appear in my Microsoft account's recovery keys list, which I assume means that the key has been sent to my uni's network instead.

These keys are for personal drives and I want to save them to my personal account. I don't want to remove the domain account entirely as it's convenient. How can I choose which account to save the BitLocker recovery keys to ?

 

Unable to acquire recovery key.

Hello Eduardo,

We're here to help. If you have set up a recovery key, you may need to login on a computer using your Microsoft account to get the recovery key. Please follow the steps provided below:

• 
  Go to account.microsoft.com/devices.
  
• 
  Login using the same Microsoft account that you used on your phone.
  
• 
  Select Get recovery key and wait until it generates the code.
  

Hope this helps.

 

Unable to acquire recovery key.

did you even read the question?