Windows 10: Unable to login to Windows 11

“You can’t sign in with this account. Try a different account.” I am getting this error after an update. I restored my system to a previous version before the update, but I cannot login still. I did sign into the computer with a school account as I had the option to get Windows for free at the time. This was a long time ago. Could that be the issue? If so, how do I resolve it?

:)

 

Can't login to new computer w/Windows 10

Hi,

Thank you for your reply.

• 
  Are you able to login to Microsoft Account on Web?
  
• 
  Have you installed any language pack?
  

I suggest you to follow the steps below and check if it helps.

Step 1: I suggest you to select the appropriate language in login screen at the bottom right corner and check if it helps.

Steps 2: Use On-screen keyboard in the login screen to login and check if it helps.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

Windows 10 Login Crash Loop

Hi David,

• Which screen are you referring to?
• Are you able to login to Desktop?
• Are you able to see the login screen?

The power icon referred in the steps is present at the login screen. If you are able to see the login screen where you enter the password to go to Desktop, then you need to follow those steps. These steps to be followed if you are able to reach to
login screen but unable to go to Desktop.



Please provide us more information related to the issue so that we can assist you further.

 

Unable to upgrade Windows 11 Home to 11 Pro

Thanks much, Dave, indeed it was a big job.

Clean install of Windows 11 from a bootable USB helped to Activate the Pro.

Just to summarize what was done:

1. Took backup of the drives and save some on cloud.
   
2. Installed the Media creation tool app as you suggested (Windows 11 herunterladen)
   
3. Connected the USB and ran the application and downloaded the Windows 11.
   
   1. additional thing which I had to do is to install WLAN driver to the USB in advance, to have the WIFI option available as it was required to connect to a network to download the latest windows features while reinstalling the Windows, and Wi-Fi option was not available.
      
4. Turned off the 'Secure boot' from the BIOS menu.
   
5. Changed the 'Boot Order' in the BIOS menu to first use the USB Boot.
   
6. Saved and Exit, which triggered Restart and Windows installation.
   
7. During the network connecting stage to install the latest updates and features - 'Let's Connect you to a network', I opened the CMD (Shift + F10) and ran than WLAN driver exe to install it and then I was able to connect to my WIFI network.
   
   1. Optional to this step is to BYPASS the network connection stage by following this - bypass "lets connect you to a network" - Microsoft Community
      
   2. Then, doing that manually once Windows has been installed.
      
8. Once everything is set-up, I followed the suggestion from this again, and it worked - Unable to upgrade Windows 11 Home to 11 Pro - Microsoft Community