Windows 10: Unable to login using a microsoft account on my windows laptop

Discus and support Unable to login using a microsoft account on my windows laptop in Windows Hello & Lockscreen to solve the problem; I am unable to login with my microsoft account. It just keeps loading. I just reset my pc because it had gotten slow, and when i tried to login during... Discussion in 'Windows Hello & Lockscreen' started by Labeeb Basil, Aug 13, 2022.

  1. Unable to login using a microsoft account on my windows laptop


    I am unable to login with my microsoft account. It just keeps loading. I just reset my pc because it had gotten slow, and when i tried to login during setup, it was loading for 15 minutes so i just skipped login. I tried logging in again afterwards but its still loading as ive shown in the image.

    :)
     
    Labeeb Basil, Aug 13, 2022
    #1

  2. Unable to Login to the Laptop Using Microsoft Account Password.

    Hi Dane,

    Thank you for writing to Microsoft Community Forums.

    To have better clarity on the issue, answer the below-listed questions and get back to us.

    1. Did you make any changes to the computer prior to this issue?
    2. Do you have any other Administrator User Accounts in your computer?
    3. What is the complete error message that you get when trying to login to your laptop?
    4. If you are using a Microsoft Account, are you able to login to
      login.live.com
      ?

    Try the below steps and see if this helps.

    Step 1: Once you are at the login screen, click on the
    Ease Of Access
    icon on the bottom right corner of the login screen and click on
    On-Screen Keyboard.

    Step 2: Once the On-Screen Keyboard is up and running, type the correct password using the
    On-Screen Keyboard and see if you are able to login to your computer.

    Also, try to change the Keyboard Layout From the Login Screen and see if this helps.

    For references, you may also go through the steps mentioned in
    When you can't sign in to your Microsoft account
    .

    Hope it helps.

    Let us know if you got the help you needed by clicking Yes or No.
     
    Shafeeq_Khan, Aug 13, 2022
    #2
  3. Unable to login with microsoft account

    Hi,

    Issues with signing in to a Microsoft account are usually happening due
    the two-step verification is turned on or you are traveling or using a new device.
    For us to provide an accurate resolution, we would need you to answer the following questions:

    • Are you experiencing the sign in issue upon logging in to your computer?
    • Are you having the same error when you are trying to sign in to your Microsoft account using a web browser? If yes, is the same issue happening even when you are using other web browsers?
    • Have you made any changes to your account before this issue occurred?
    • What changes have you made to your computer prior to having this issue?

    In the meantime, we suggest that you read and follow the suggested troubleshooting steps on these links:


    We are looking forward to your response.
     
    Darleen Pen, Aug 13, 2022
    #3
  4. Unable to login using a microsoft account on my windows laptop

    unable to login to the Microsoft Account in Windows 10

    Hi,

    Thank you for posting your question in the Microsoft Community.

    I understand that you are unable to login to the Microsoft Account in Windows 10. I will try to help you with this issue.

    Please answer this question to get more clarity on this issue:


    • Are you able to login to the web account of Microsoft Account?

    • Do you get any error message while trying to login to the web account of Microsoft Account?

    If you are not able to login to using the online Microsoft account then ensure that you are typing the password correctly. Make sure that Caps Lock is turned off, and that your email address is spelled correctly, and then try again.

    Article for reference:

    When you can't sign in to your Microsoft account:
    You can't sign in to your Microsoft account

    Keep us informed to help you further.
     
    Srimadhwa B, Aug 13, 2022
    #4
Thema:

Unable to login using a microsoft account on my windows laptop

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