Windows 10: Unable to logon to Synology Directory Server with Windows 11 Insiders

Discus and support Unable to logon to Synology Directory Server with Windows 11 Insiders in Windows 10 Gaming to solve the problem; After installation of the Windows 11 Insiders edition, I can't logon using my Synology Directory Server account anymore. I am using Windows Hello Pin... Discussion in 'Windows 10 Gaming' started by Björn Boxstart Björn, Apr 6, 2022.

  1. Unable to logon to Synology Directory Server with Windows 11 Insiders


    After installation of the Windows 11 Insiders edition, I can't logon using my Synology Directory Server account anymore. I am using Windows Hello Pin to unlock, but I got a message that the password has been changed on a different device and that I need to logon using my password. The message is incorrect. My password has not been changed. After entering my password I get the message that the account or password is incorrect. I've changed my password twice to be sure that I'm using the right one. Without success.I've had issues with accessing the Directory Server before. At that time I disable

    :)
     
    Björn Boxstart Björn, Apr 6, 2022
    #1
  2. graye Win User

    Windows 10 Pro v 1909 and Synology Directory Server

    Just curious... have to asked Synology about this? I'd bet their tech support has already dealt with this issue before now... and perhaps they have an updated Directory Services plug in
     
    graye, Apr 6, 2022
    #2
  3. Windows 10, Synology samba server - random disconnecting

    Hello,

    Since update to Windows 10 my users have a lot of problems to work normally.

    We have such topology:

    • DFS namespace
      • link1 to synology share
        • shared dir 1
          • shared file 1.1.pdf
        • shared dir 2
          • shared dir2.1
            • shared file2.1.1
      • link2 to synology share
      • etc
    And since update to Windows 10, everyday after some time of work user (random time) has problem that file explorer 'taking' him up in folder view, for example user is in 'link1' -> go is trying to go to ' shared dir 2'. This is steps he follows:

    • Going to 'My computer' -> everything ok
    • going to mapped drive with dfs namespace -> everything ok,
    • going to link1 -> everything is ok
    • going to shared dir 2 -> everything is ok
    • going to shared dir 2.1 -> for 2 seconds explorer is showing list of files and going again to 'shared dir 2',
    • users is trying again to go inside 'shared dir 2.1', now file list is present for 1 second and file explorer go up, 2 directories above!
    • next time user is trying to go inside he will be in DFS namespace.
    Other links to synology shares during this time is working normally.

    User has to wait for about 10 minutes (maybe oplocks?) to get into folder.

    Other directories in 'link1' during this 10 minutes are problematic too.

    Let's say we have pdf file shared file1.1.pdf, we are going into folder and trying to open file, we have such statements:

    • in Acrobat reader - file doesn't exist
    • in Windows 10 pdf browser - white page,
    • in foxit reader - Unknown error,
    • in Google Chrome - file opens normally!
    Do you have any idea what's going on and/or where to look for some answers?

    • I cannot find any logs saying about lost connection or permission denied.
    • I've created Windows Firewall rules to disable firewall for domain
    • we have Eset firewall installed, but our LAN is in trusted zone and teoretically it is set to allow everything from that zone
     
    PawełSzafer, Apr 6, 2022
    #3
  4. CAJN Win User

    Unable to logon to Synology Directory Server with Windows 11 Insiders

    Windows 10 Pro v 1909 and Synology Directory Server

    I just bought a new Windows 10 Pro PC and did all of the updates to version 1909. I have an existing network with 3 PC's connected all Windows 10 Pro and all were upgraded from previous versions to version 1909. I am attempting to connect the new PC I
    bought to the Domain which is a Synology AD environment. I have set the adapter to the DNS server (which is on the same server as Synology Directory Server) 192.168.1.5. The forwarders on the DNS server point to Open DNS and Google respectively.

    When I input the domain name to join the domain, I get:


    Unable to logon to Synology Directory Server with Windows 11 Insiders 6ff24eee-3d6d-478a-90a9-e793e294311b?upload=true.png


    When I open a command prompt and ping the domain name, I get:


    Unable to logon to Synology Directory Server with Windows 11 Insiders c2cb4fa3-7c5b-4d21-b8d2-6cd1e02cb8bf?upload=true.png


    I am unsure of what to try at this point. I know the Domain is active and working as I have joined 3 other PC's at an earlier time. It seems just this new PC won't connect.
     
    CAJN, Apr 6, 2022
    #4
Thema:

Unable to logon to Synology Directory Server with Windows 11 Insiders

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