Windows 10: Unable to make a network drive.

Ok so I've a few problems with my PC right now, lets start with the first one and see how things go.

My roommate and I have a MyCloud network hard drive on our network, we use as a data repository.
The main mode of access has been via the shared Public folder on the drive.
I recently installed Xbox for PC beta and it forced an update to my system.
Since then I've been unable to access the shared folder.
I've double checked the password is correct, I've also tried changing the password, and even removing the password altogether.
I've also tried entering my windows account info.
I got desperate and tried a system reset (not a full format yet).

The Reset didn't help either and the introduced the other problems I'm now having,
Any suggestions?

Thanks for any responses.

I'm trying to avoid a full format right now but will do it if it'll help.

:)

 

Unable to access Network drive

Hi,

Thank you for writing to Microsoft Community Forums.

• Since when are you facing this issue?
  
• What is the version of Windows 10 installed on the computer?
  
• What is the exact error message you’re getting while trying to access the network drive?
  
• Are you able to access the drive using its IP address?
  

I suggest to follow the steps posted by Pauli O and see if it works.

How to get network sharing work with Windows 10

Please get back to us with the information requested above, so that we can suggest the appropriate troubleshooting steps.

If the issue persists, it would be more helpful for us to identify the root cause of the issue, if you can post the screenshot of the error message/code you are getting.

How to include a screenshot in your post

We look forward for your reply.

Peer Samie

Microsoft Community-Moderator

 

The network drive's icon are not appeared.

Hi
Takeichi,

Upon analyzing your query, there are a few
possibilities why this issue occurred.
To isolate the issue, we have some questions for you:

• 
  When did the issue start?
  
• 
  Were there any changes made before the issue occurred?
  
• 
  Have you updated your drivers recently?
  
• 
  Were there any error messages?
  
• 
  What troubleshooting steps have you done so far?
  

For the mean time, you may run
SFC three times
and check if there's any changes. To run SFC, Follow these steps:

• 
  Run
  Command Prompt as Administrator.  
  
• 
  Type
  sfc /scannow
  and hit
  Enter. 
  

Reminder:
This command might take a while to finish. Please
DO NOT CANCEL.

If the issue persists, kindly refer to
gtguffo's answer
regarding
Unable
to Map Network Drives.

Let us know how it goes.

Regards.

 

Lost contact with network drive

Hi,



As you have mentioned you are unable to connect to the networked drive, answer to a few questions asked below to understand the issue better:

• Are you able to connect to other networks?
• What is the response you get on pinging?

Write to us with the status received on following the below steps on the same post for further assistance on the above issue.

• Press Windows logo + R keys on the keyboard to open
  Run command.
• Type the IP address of the network in the command box and press
  Enter key on the keyboard.

Your reply is important for us to ensure we assist you accordingly.



Thank you.