Windows 10: Unable to Offboard a Windows 10 device from Microsoft Defender ATP

Discus and support Unable to Offboard a Windows 10 device from Microsoft Defender ATP in Windows 10 Customization to solve the problem; Dear Team, Onboarded the Windows 10 device with the one of out test tenant but when I am going to onboard the machine with the Organization then... Discussion in 'Windows 10 Customization' started by Abhishek.Pandey, Aug 16, 2020.

  1. Unable to Offboard a Windows 10 device from Microsoft Defender ATP


    Dear Team,


    Onboarded the Windows 10 device with the one of out test tenant but when I am going to onboard the machine with the Organization then Onboarding is successful but the registry key "Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Advanced Threat Protection" is not change. The registry key is show the old Tenant ID and Organization ID. If try to delete the registry key I am getting error Cannot delete windows Advanced Threat Protection: Error while Deleting key. Error snap shot has been attached for the response.


    Please look into it and let me know is there any way to offboard the machine or else help me to modify the registry keys.


    Regards,

    Abhishek Unable to Offboard a Windows 10 device from Microsoft Defender ATP 029c41ba-045e-42ee-8637-88f9290a5310?upload=true.jpg

    :)
     
    Abhishek.Pandey, Aug 16, 2020
    #1

  2. Windows Defender ATP Offboarding

    Need help with Offboarding 1000 Windows 10 devices from an old 2017 Trial ATP tenant no longer active.

    Any help would be grateful
     
    MichaelBevan, Aug 16, 2020
    #2
  3. Windows Defender ATP Offboarding

    Hi Michael

    My name is Andre Da Costa; an Independent Consultant, Windows Insider MVP and Windows & Devices for IT MVP. I'm here to help you with your problem.

    Sorry for the inconvenience of having to suggest the re-route, but Technet has a lot of experts there that know the ins and outs of enterprise issues; especially domain configurations for clients. So, they will be better able to advise what you can do to transition
    your clients.

    Thanks for your corporation.

    Technet forums - Windows Defender Advanced Threat Protection (ATP ...

    https://social.technet.microsoft.com/Forums/en-...
     
    Andre for Directly, Aug 16, 2020
    #3
  4. Naresh_K Win User

    Unable to Offboard a Windows 10 device from Microsoft Defender ATP

    Defender ATP

    Hi,



    Thank you for writing to Microsoft Community Forums.



    Usually we do not suggest to disable Windows Defender feature, Windows Defender ATP protects endpoints from cyber threats; detects advanced attacks and data breaches, automates security incidents, and improves security posture. However, if you
    still wish to disable it, please follow the steps mentioned below and check if it helps:

    1. Open Windows Settings (Windows key + I).
    2. Then click on Updates & Settings.
    3. Then click on Windows Security.
    4. You can disable Cloud based and automatic submissions.

    If you need any additional assistance, then please write back with the following information:

    1. What is the exact error message which you are getting?
    2. Is the issue specific to an application?
    3. Could you please
      post a screenshot for a better understanding?


    Regards,
     
    Naresh_K, Aug 16, 2020
    #4
Thema:

Unable to Offboard a Windows 10 device from Microsoft Defender ATP

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