Windows 10: Unable to open documents on mobile

Hello, I have a pixel 7 and never had an issue opening files on my phone. I tried to access one today and my phone says File Share, device disconnected. This is related to my laptop but I don't understand why my phone is trying to open the file through my laptop and it won't just open in Google docs. Has anyone had this issue or does anyone know how to fix?

:)

 

Can't open documents

Hi Marilyn,



Thank you for writing to Microsoft Community Forums.



In order to narrow down the issue and provide appropriate troubleshooting steps, please reply with answers to the questions below.

1. Is it any specific document, a document type or all documents, you are unable to open?
   
2. What happens when you try to open the documents?
   
3. Do you get any error message while trying to open the documents?
   

We look forward for your reply.



Peer Samie

Microsoft Community-Moderator

 

Wrong "remove from list" document on word mobile.

Hi,

To further assist you with your concern about re-enabling files that were removed from the Recent Documents List in Word, we suggest to follow this steps:

• Click the FILE tab in the program.
• Click Options from the list on the left side of the screen.
• On the Word Options dialog box, click Advanced in the list of options on the left.
• On the Advanced screen, scroll down to the Display section. Select the value in the Show this number of Recent Documents edit box. You can choose to change the value to 0 to disable the list.
  
• When you open Word, or select the Open option in the program, there are no documents in your Recent Documents list.
• To re-enable the list, go back into the Word Options dialog box and enter the desired value (from 0 to 50, inclusive) in the Show this number of Recent Documents edit box on the Advanced screen. If any documents were previously displayed in the Recent Documents
  list, they are added to the list again.
  

We're just here if you have further questions.

Regards.

 

Unable to open Word document

Can any one help? I have a word document that I am unable to open. When I click on the document it comes up with 'unable to read this content, do you want to recover? However when I click yes it then comes up with 'word experienced an error '. I've searched
multiple things to recover it and I just can't seem to open it.

Another problem is that the file type is classed as a short cut. If anyone has any suggestions or even some insight on what the blood hell I've done that'd be great.