Windows 10: Unable to open files after last update. Answer given was from year 2021 and doesn't work...

Discus and support Unable to open files after last update. Answer given was from year 2021 and doesn't work... in Windows 10 Gaming to solve the problem; C:\WINDOWS\system32>DISM.exe/Online/Cleanup-image/RestorehealthDeployment Image Servicing and Management toolVersion: 10.0.19041.3570Error: 87The... Discussion in 'Windows 10 Gaming' started by MarthaAllison, Oct 26, 2023.

  1. MARTHAALLISON
    MarthaAllison Win User

    Unable to open files after last update. Answer given was from year 2021 and doesn't work...


    C:\WINDOWS\system32>DISM.exe/Online/Cleanup-image/RestorehealthDeployment Image Servicing and Management toolVersion: 10.0.19041.3570Error: 87The online/cleanup-image/restorehealth option is unknown.For more information, refer to the help by running DISM.exe /?.The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

    :)
     
    MarthaAllison, Oct 26, 2023
    #1
  2. BETOLP
    BetoLP Win User

    Windows doesn`t start. Authomatic repair doesn`t work.

    Thanks again!!

    I`m sorry I had not noticed that the text on the picture was in spanish. It says that windows has replaced some damaged clusters in "name" file and "directory". Then, at the end "an unspecified error occurred (75736e6a726e6c2e 4f6)".

    I`ll do it and I`ll be updating this thread when I have the report.

    - - - Updated - - -

    I ran SeaTools. These are the results:

    Unable to open files after last update. Answer given was from year 2021 and doesn't work... 233722d1557862791t-windows-doesn-t-start-authomatic-repair-doesn-t-work-hdd-test-1-.png


    Does it mean my HDD is useless?
     
    BetoLP, Oct 26, 2023
    #2
  3. BOBKN
    bobkn Win User
    Scanner doesn´t work anymore after last Windows 10 update

    I dunno.

    Re-install the TWAIN drivers? (They are not included in Windows.)

    You might get a better answer if you gave the make and model of the scanner.
     
    bobkn, Oct 26, 2023
    #3
  4. BETOLP
    BetoLP Win User

    Unable to open files after last update. Answer given was from year 2021 and doesn't work...

    Windows doesn`t start. Authomatic repair doesn`t work.

    Thanks for your answer, ken!
    I deleted all my data. I had have it backed up.

    I did a clean installation using the windows media creation tool (usb option).

    No, I didn`t. I thought a clean installation would solve the problem.

    After posting my previous message, I did it.


    Unable to open files after last update. Answer given was from year 2021 and doesn't work... 233676d1557848111t-windows-doesn-t-start-authomatic-repair-doesn-t-work-img_20190514_023629.jpg


    After chkdsk, I close cmd and tried to boot and the laptop just turned it off. This morning I`ve restarted it and automatically windows did a repair. Windows has booted and it seems that the repair tool has removed chrome and acrobat pdf reader (the only two programs I had installed after reinstalling windows).

    Now Windows is installing updates and restarting my lapop, I`m kind of frightened. I don`t want it to happen again. Anyhow, I want to know what has brought the issue

    I`ve been looking for information about the error code at the end of the picture and I didn`t get anywhere.
     
    BetoLP, Oct 26, 2023
    #4
Thema:

Unable to open files after last update. Answer given was from year 2021 and doesn't work...

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