Windows 10: Unable to Open Files in Documents or OneDrive

Some time after I had purchased my refurbished Surface Pro IV and signed in to OneDrive, I had noticed an odd problem, which still has plagued me for almost five months, now. I can see the files I want, but the Open button remains greyed out, nor can I double-click to open them up. How else would I be able to access them?

:)

 

OneDrive app opening Documents folder

Long story short... When I click on my OneDrive app, it opens my Documents folder (folder in 'This PC').

This evening I changed the location of my Documents folder to within OneDrive, and then tried to return it which somehow ended up with 'OneDrive' replacing 'Documents' in the 'This PC' list... I used a .bat file to restore 'Documents to the correct place here, but there still appears to be an issue with Onedrive.

Does anyone have any ideas what I can do to fix this?

Thank you!

 

Unable to find photographs in OneDrive

Hi,

Thank you for writing to Microsoft Community Forums.

I understand that you are unable to see the Photographs that are uploaded in OneDrive. I suggest you to follow the steps mentioned below and check if you are able to find the files:

1. Login to
   https://onedirve.live.com with your Microsoft account.
   
2. Check for the folders or files that are uploaded.
   

If you are unable to find the photographs, I suggest you to get in touch with the OneDrive support team.

Sign in to OneDrive.com from any browser, click the ‘?’ help icon on the top banner of the page and select
Email OneDrive support. Submit your question and follow the prompts to request support.

Hope it helps.

Nikhar Khare

Microsoft Community - Moderator

 

OneDrive app opening Documents folder

I had checked a restore point, but unfortunately being a new laptop, there wasn't any (I'll be sure to make one before faffing around in future..!).

Solution: Once I'd used the .bat file, the Location Property option had returned. I used the Location Property settings to relocate the Documents folder into OneDrive (the first step I had done) and this reset the issues I has having, allowing me the option to move the Documents folder back to being separate (I chose not to do this in the end as having it in OneDrive meant it automatically saved via OneDrive and to the 'This PC' Documents folder.