Windows 10: Unable to open Game Pass App or Microsoft Store

Discus and support Unable to open Game Pass App or Microsoft Store in Windows 10 Gaming to solve the problem; Hello, been getting this error for some time now anytime I open the PC Game Pass app as well as download anything off the Microsoft store. I have reset... Discussion in 'Windows 10 Gaming' started by Mikey Davis, Mar 10, 2025.

  1. MIKEY DAVIS
    Mikey Davis Win User

    Unable to open Game Pass App or Microsoft Store


    Hello, been getting this error for some time now anytime I open the PC Game Pass app as well as download anything off the Microsoft store. I have reset my PIN and have no trouble logging onto my account at all.

    :)
     
    Mikey Davis, Mar 10, 2025
    #1
  2. DRUMMERUK2142
    Drummeruk2142 Win User

    Microsoft store game pass and Xbox game pass (Beta)

    So I have 'game pass' for the Microsoft store that allows me to download and play the pretty much the same games that are on 'Xbox game' pass (Beta) but for some reason the beta app asks me to subscribe/pay again for the for the Xbox game pass (Beta).
    Surely if I have paid £7.99 for the Microsoft store version I should get access to the Beta version? They are both called 'Xbox game pass'. Any help?
     
    Drummeruk2142, Mar 10, 2025
    #2
  3. SUBHASH BOIPAI
    Subhash Boipai Win User
    microsoft app store

    How to run apps that are downloaded from Microsoft app store on multiple PCs without downloading multiple times.
     
    Subhash Boipai, Mar 10, 2025
    #3
  4. DAVE_CL
    Dave_Cl Win User

    Unable to open Game Pass App or Microsoft Store

    Microsoft Store not recognising existing Game Pass subscription - won't start games

    Thanks Vijay - I worked through all 3 steps as requested, rebooting after each one. Unfortunately no change - the Microsoft store still says Included with Xbox Game Pass Get Xbox Game Pass - which takes me to a store page to buy game pass. The games won't
    start.
     
    Dave_Cl, Mar 10, 2025
    #4
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Unable to open Game Pass App or Microsoft Store

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