Windows 10: Unable to open jpg files via Photo app and windows 10

Discus and support Unable to open jpg files via Photo app and windows 10 in Windows 10 Software and Apps to solve the problem; I cannot open gopro photos which are jpg files. I was able to some months ago but today I cannot open the photos I use to be able to view nor new... Discussion in 'Windows 10 Software and Apps' started by JudyC203, Dec 30, 2018.

  1. JudyC203 Win User

    Unable to open jpg files via Photo app and windows 10


    I cannot open gopro photos which are jpg files. I was able to some months ago but today I cannot open the photos I use to be able to view nor new photos.

    My laptop is up-to-date. What has happened - is there a problem with Window 10?

    I need to view these photos - please help.

    :)
     
    JudyC203, Dec 30, 2018
    #1
  2. Ahhzz Win User

    Windows 10 Tweaks

    Pressing “Windows+Pause Break” (it’s up there next to scroll lock) opens the “System” Window.

    Windows 10: In the new version of Windows, Explorer has a section called Quick Access. This includes your frequent folders and recent files. Explorer defaults to opening this page when you open a new window. If you’d rather open the usual This PC, with links to your drives and library folders, follow these steps:

    • Open a new Explorer window.
    • Click View in the ribbon.
    • Click Options.
    • Under General, next to “Open File Explorer to:” choose “This PC.”
    • Click OK


    credit to Lifehacker.
     
    Ahhzz, Dec 30, 2018
    #2
  3. File Explorer Crashes and unable to access Photo App

    Hi,

    Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

    I understand the inconvenience caused to you while accessing the photos from Photo App, we will help you with this issue.

    I suggest you to copy the photos files to a different location and try to upload it as a profile picture on Outlook account and check if you are able to do it.

    If the issue still persist, suggest you to troubleshoot the Photo App.

    Method 1:

    I suggest you to run the Windows Store Apps troubleshooter.

    Follow the below steps:

    • Type troubleshooting in the search bar.
    • Select Troubleshooting.
    • Select View all on the top left corner.
    • Click on Windows Store Apps.
    • Select “Advance” and click on “Run as Administrator”.

    • Click “Next” and follow the on-screen instructions to complete the troubleshooting process.

    If the issue persists then follow the below method:

    Method 2: I would recommend you to uninstall the Photo app
    using Windows PowerShell command and reinstall using the Windows store. Follow the below steps.


    • Open the Start menu, type Windows PowerShell in
      the search bar.

    • Right click on the Windows PowerShell and select Run as administrator.

    • Enter the below command to uninstall the Photo app.
    • get-appxpackage *Microsoft.Windows.Photos* | remove-appxpackage
    After performing the above steps, install the Photo app from the Windows store.

    Reference: Refer to the following Microsoft article on
    Photos app for Windows help.

    Note: The steps for Windows 8.1 applies to Windows 10.

    Kindly let us know if you need any further assistance with Windows. We are glad to assist you.
     
    Deepika Gowda, Dec 30, 2018
    #3
  4. Unable to open jpg files via Photo app and windows 10

    Photos are opening with Paint instead of Photos app

    Hello,

    It's likely that your default application for opening photos is Paint. To change your default program in Windows 10 from
    Paint to the Photo app, we suggest that you perform the following steps:

    • On the Start menu, select Settings.
    • Go to System, then go to Default apps.
    • Select Photos or any app that you like to be the default under
      Photo viewer.

    Update us if the steps above helped you in resolving your concern.
     
    Angela Pun, Dec 30, 2018
    #4
Thema:

Unable to open jpg files via Photo app and windows 10

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