Windows 10: Unable to Open links in mail, edge is default browser

Unable to Open links in mail, edge is default browser. I have always had them open in edge when I clicked on them, now they say Unable to Open

HTML:

, I checked that edge is still my default browser.

[trace]https://answers.microsoft.com/en-us/windows/forum/all/unable-to-open-links-in-mail-edge-is-default/3c58e7ed-1415-4900-afce-5a09d0e68b7b[/trace]

 

Opening up mail link in Default browser

Hello

I run a website that includes a way to send email to members by clicking on an email link.

When one of my clients clicks on an email link on a web site that is supposed to open a compose message in her email program, nothing happens,

This is the page...
Contact us | Gender Awareness in Language Education


if you want to test please use Web person
only.

Her email is actually gmail (web mail). She said she can do it on an older machine that was upgraded to Windows 10 from an earlier version, but not on this machine.


She was told it has to do with default settings. But since she can't get them to work, the workaround is to open up an email application (software.) But she would really like to have the default gmail open if possible.


She writes, "There are many Googlecentric explanations online about how to set Chrome as your default browser and Gmail as your default mail program on Windows 10, but they all break down at one crucial step. They say there should be an advanced setting in Chrome for Handlers to specify the mail program, but all I see is the toggle to choose whether or not to allow sites to ask to become default handlers, even though the screenshots in the Google help show there should be a button below that toggle saying Manage Handlers that opens a dropdown menu that lets you set mail to Gmail."


I am not a Windows person myself and so it is hard to troubleshoot. Anyone have any suggestions?

Thank you.

 

Mail "Unable to open ..." and duplicate Google Chrome in Default apps

Thanks for suggestion! But for now to change mail app is not an option tho I'll look into it later *Smile

- - - Updated - - -

Want to post a quick update. Today I ran latest CCleaner and fixed all the issues it found with registry then restarted my pc. After restart problem with Mail "Unable to open ..." was gone and still gone after several restarts. All links being successfully opened with default correct Google Chrome. But duplicate Google Chrome still remains in default browser selection list in Default apps. That would be great to surgically remove it but until then I guess I can ignore it. I won't mark this issue as solved coz completely it's not.

 

Opening up mail link in Default browser

Welcome to TenForums @paularenson

It is possible to use a browser webmail account as the default for a mailto link when clicked on within the browser. Within the browser itself you need to configure the way the browser handles a mailto link. This varies from browser to browser, so you need to check the support for the particular browser.

Chrome apparently requires an addon to handle mailto
https://chrome.google.com/webstore/d...peopajdf?hl=en

Firefox can be configured in its settings page: aboutreferences
https://support.mozilla.org/en-US/kb...en-email-links

Edge and IE use the Windows default mail app as set for the MAILTO protocol in...





You'll notice I have set Firefox as my default mailto handler. This is actually tricky to do as Firefox doesn't tell Windows that it has mailto capabilities. It requires some registry editing to make it possible. I understand that Chrome does register itself as being a mailto handler.