Windows 10: Unable to open Start Menu

When pressing the Windows key, or trying to press the Windows icon the start menu isn't opening and generating a crash dump.My Windows specificationEdition Windows 11 Enterprise Version 24H2 Installed on ‎13/‎12/‎2024 OS build 26100.2605 Experience Windows Feature Experience Pack 1000.26100.36.0 The dump is crashing in the "StartMenuExperienceHost.exe" in the following code> MSVCP140_APP.dll!mtx_do_lock_Mtx_internal_imp_t * mtx, const xtime * target Line 100 C++ Symbols loaded. I've seen this issue before where there is some compatibility issue between the C++ redist when updating Visual

:)

 

Start menu and settings both wont open.

Hello Robert,

As per the description of the issue, you are unable to open both Windows Settings and Start menu. For us to resolve this issue, we suggest that you perform troubleshooting. Here's an

article that you can go to. In here, you'll see solutions to resolve Start menu issues.

To resolve Windows Settings issue, kindly follow the steps listed below:

• Boot into Safe Mode.
• Open a command prompt windows.
• Type sfc/scannow, and then hit Enter.
• Once it's finished, restart the computer to check if the issue still persists.

If the issue still persists after doing the steps above, kindly refer to this
link for further troubleshooting.

Let us know if the resolution provided works.

 

Windows 10 Start menu won't open

Hi,

As you are unable to access Windows Start menu on your device. Do not worry we will help you with this issue.

This issue might have occurred due to corrupted/ missing system files on your device.

Do let us know the following to assist you better with this issue:

• Have you made nay changes to the operating system that might have resulted in this issue?
• What is the complete error message/ error code while trying to access Start menu on your device?

I suggest you to refer to the Microsoft help article about Troubleshoot problems opening the Start menu
or Cortana try the troubleshooting steps suggested and check if it helps.

Hope it helps. Get back to us with an updated status of this issue for further assistance. We will be happy to help you.

Thank you.

 

Windows 10 Start Menu won't open.

Hi Dougie,

Corrupted system files could be one of the reason why Start Menu is not opening.

As an initial troubleshooting, we suggest following the steps listed in this article:
Troubleshoot problems with the Start menu or Cortana
see if it helps resolve the issue.

Update us with the outcome so we can provide further assistance.