Windows 10: Unable to open videos

I have a number of videos that I am unable to open. When trying to open them it says "no applicable app license.

:)

 

UNABLE TO OPEN IMAGES AND VIDEOS

Hi,

Have you tried performing the troubleshooting steps listed in the article given by
Robert Caw? It was posted above.

As a workaround, you may try these steps:

• Right-click the photo or video.
• You'll see a pop-up box, choose Open With.
• Then choose Paint or Photos to open an image.
  
  (There are also options to open videos when you click Open With.)

We look forward to your response.

 

unable to open videos and how to scan documents from scanner/printer/fax

Hi Marielnzalaco,

Thank you for being a part of Windows 10.

Before we proceed, I need more information to help you better.

• From which media you are trying to play the videos?
• Is this issue specific only to the downloaded YouTube videos?
• From which web browser you are trying to download the videos?
• Do you get any error message/code when you play the videos?

Try the following steps and check if it helps:

Step 1.

First save the video and then try playing it. Once the file is saved right click on the file and then choose
open with and select one of the installed video players to open it.

If the issue persists then follow the below method.

Step 2.

I suggest you to follow the below steps to delete the temporary files and then check.

• Press Windows + R keys from the Keyboard.
• Type %Temp% and click on OK.

A folder full of files and other folders will appear. Delete all the files inside the temporary folder and then try downloading the video again and check.

Follow the below steps to scan something into your computer:

I suggest you to open the Scan app from the Start menu. If you don't spot the Scan app on the Start menu, click the words All Apps in the Start menu's bottom-left corner. The Start menu lists all of its apps alphabetically.

Click the Scan app, and the Scan app appears on the screen. If it complains that your scanner isn't connected, make sure you've connected the USB cord between your computer and the scanner and that the scanner is turned on.

If your scanner’s plugged in and turned on, the scan app lists your scanner's name, shown here, and the file type used for saving your files.

Reference: Refer to the following Microsoft article on
Windows 10 help & how-to.

Windows help & learning - Microsoft Support

Hope the above information helps. Reply with necessary information and the result to help you further.

Thank you.

 

Opening Graphic and Video Files

Hi Ralph,

Please follow the steps and see if it helps:

• Right click on the video file.
• Click on open with
• Choose the appropriate program to open with.

Hope this helps, let us know if you need further assistance.