Windows 10: unable to open windows Microsoft store

its been very hard for me since my store stopped operating. i tried a lot of methods checking online .i already factory reset for couple of times still its the same.i cannot even open the store. when i click the Microsoft store it is not responding / does nothing. please if anybody have gone through the same or knows how to fix this then please share it to me. would be very thankful.

:)

 

windows store not opening

Hi Dustin,

Thank you for posting your query on Microsoft Community.

I understand that you are unable to open Windows Store. We will help you to resolve the issue.

This issue may arise when some of the Windows components gets corrupted.

I would suggest you to try running Windows store app troubleshooter and check if it helps.

Follow the below steps:

• 
  Type troubleshooting in the
  Search area on the taskbar.
  
• 
  Click on View all on the left panel of the Troubleshooting Windows.
  
• 
  Select Windows store Apps.
  
• 
  Follow the on screen instruction.
  

If the issue persists, I suggest you to reset the Windows Store and check if it helps.

• Press Windows key + R.
• Type wsreset.exe. Press Enter.

Hope the information helps. Let us know if you need further assistance. We will be happy to help.

Thank you.

 

unable to open windows store

Hi Nathan,

To resolve this issue, we suggest that you run the Windows Store Apps troubleshooter.
To run it, follow the steps below:

• Click Start.
• On the search bar, type Troubleshooting, and click on
  Troubleshooting from the results.
• On the left pane, click View all.
• Click Windows Store Apps.

If the issue persists, let's clear the files related to the Windows Store. Follow the steps below:

• Click Start.
• On the search bar, type Services, and click on Services
  from the results.
• The list of services will appear. Look for Windows Update on the list, right-click on it, and click
  Stop.
• Open File Explorer.
  
• Navigate to C:\Windows\SoftwareDistribution and delete all of its contents. To quickly go to this folder, you can paste the path on the address bar.
• Go back to the Services window, and start the Windows Update service.
• Open the store again.
  

Let us know how it goes for us to assist you further. 

 

Store won't open?

Hi,

Thank you for posting your query on Microsoft Community.

I understand that you are unable to open Windows Store. We will help you to resolve the issue.

This issue may arise when some of the Windows components gets corrupted.

I would suggest you to try running Windows store app troubleshooter and check if it helps.

Follow the below steps:

• Type troubleshooting in the Search area on the taskbar.
• Click on View all on the left panel of the Troubleshooting Windows.
• Select Windows store Apps.
• Follow the on screen instruction.

If the issue persists, I suggest you to reset the Windows Store and check if it helps.

• Press Windows key + R.
• Type wsreset.exe. Press Enter.

Hope the information helps. Let us know if you need further assistance. We will be happy to
help.

Thank you.