Windows 10: Unable to ping any device connected to the network including router , while having perfect...

Whenever I try to ping any connected device, I get General failure .
I am able to ping servers like 8.8.8.8 without an error.
I looked up this issue online and tried several of the suggested fixes , but none of them worked , probably because they were for older versions of windows.

Thank you in advance !

:)

 

Unable connect to WEP Security Router

Hi,



Thank you for posting on Microsoft Community. We regret the inconvenience caused.



Before assisting further, I would like to ask you few questions:

• Do you get any error message when you try to connect to the network?
• Are you able to connect to other devices using similar router?

Method 1: If you are able to connect to other devices using the same router, i suggest you to run the troubleshooters by following the steps below:



Step 1: I suggest you to run the
internet connection troubleshooter by following the steps below and check if the issue is resolved.

• Press Windows icon key on the keyboard, type Troubleshooting and select the top most search result.
• Click on View all from the left side panel of the window.
• Select Internet Connections, click on
  Advanced and check Apply repairs automatically
  option.
• Follow the on screen instructions.

Step 2: Also run the network adapter troubleshooter by following the steps below and check if the issue is resolved.

• Press Windows icon key on the keyboard, type Troubleshooting and select the top most search result.
• Click on View all from the left side panel of the window.
• Select Network Adapter,
  click on Advanced and check Apply repairs automatically
  option.
• Follow the on screen instructions.

Method 2: If the issue persist, I suggest you to
update the network adapter driver from device manager by following the steps below:

• Press Windows key + X keys on the keyboard and click on
  Device Manager.
• Expand the Network adapter driver from the list.
• Right click on the driver and click on Update option.
• Restart the PC to install the network adapters automatically and check if the changes are effective.

Also check from the manufacturer’s website if you are using updated network adapter.



Write back to us with the answers to the above questions for further assistance. Your reply is important for us to ensure we assist you accordingly.



Thank you.

 

unable to connect to ADSL

any other computers connected to the router? is your computer the only one having problems? To check if you are connected to the router, either go to ur router's admin page and look under 'attached devices' or just ping your router.

 

internet connection problem- help

If the desktop downstairs is running XP Pro as well,I would check all the setting on it are the same as on yours.

Start in Network Connections and check everything step by step.

If you goto Start >> Run and type CMD

Then type- ping (your router ie:192.168.1.1)

are you able to ping your router?