Windows 10: Unable to print to newly installed printer

The newly installed printer is displayed in the Control Panel, and the old printer isn't displayed.

:)

 

Windows 10 printer no longer prints

The "test printer install" suggests you haven't purchased it yet or don't have it at hand. All I can offer now is that most printer installs offer the install but connect later, puts an icon on the Desktop to finish after actually connecting it.

One thing about Win10 is it may automatically pick up a newly-connected printer and give at least basic printing, may be listed in Devices and Printers in Control Panel, Devices and Printers or Settings, Devices.

 

Unable to Print

Hi,



Thank you for writing to Microsoft Community Forums.



We understand your concern as you are unable to print after installing to Windows 10.
In order to get clarity and to assist you accordingly, please reply with the answers to the questions below.

• What is the Windows version and Build installed? (Type
  winver in Windows search/Run command)
  
• What is the make and model of the Printer?
  
• What happens when you try to print?
  
• Are you using any browser or specific app to print the bank statement?
  
• Did you try printing a document file (like PDF, word or notepad)?

Meanwhile, we would suggest you to perform these steps from this article:

Fix printer connection and printing problems in Windows 10



We await your response.



Aditya Roy

Microsoft Community – Moderator

 

Windows 10 Home Won't Print to Remote Printer


I have three computers.
Machine 1: Windows 10 pro, has the USB Brother HL-5040 printer
Machine 2: Windows 10 pro, prints OK to the remote printer.
Machine 3: Windows 10 home, Used to print, but not anymore (THIS IS THE PROBLEM).
I’ve tried everything that I can think of, and would appreciate any suggestions.
I did these steps on Machine 3 that did not work.

1. Remove the printer device.
2. Add a Printer
3. The printer that I want isn’t listed
4. Select a shared printer by name
5. Browse
6. Select the displayed Machine 1.
7. Select the displayed Printer.
8. Next
9. Failure “Connect to Printer”.
10. Add a printer using a TCP/IP address or Hostname
11. Next
12. Set Hostname to Machine 2, and set port name.
13. Detecting TCP/IP Port
14. Additional Port information required.
15. Device Type – Standard, Brother Port Server
16. Next
17. Detecting the Driver Model
18. Install The Print Driver
19. Select Brother and Brother HL-5040
20. Next
21. Replace the Current Driver
22. Printer Name (setting it to HL-5040)
23. Next
24. Do not share this printer
25. Next
26. You’ve successfully added “HL-5040”
27. Finish

Printing on Machine 3 puts the document in the print queue, which reports error printing.
Printing from Machine 2 to the printer on Machine 1 works perfectly.
All three machines are in the same HomeGroup. Machine 3 can access the shared files from Machine 1.