Windows 10: Unable to print with remote network printer Windows 10

I am failing to get my new laptop to print via my Desktop PC's printer within the same house. Both Windows 10. Both 64 bit.

I have managed to get the laptop to locate the shared printer. I have installed the latest printer driver. The printer and Desktop are both "on" and the printer operates fine from the Desktop PC. When sent to the printer, the file to print appears on the printer queue, as seen from the laptop, but then I receive an error message the Printer is in an "Error State", and the file fails to print. The printer software on the laptop reports it is "Collecting printer status".

I have re-booted both computers. No joy.

This system used to work fine with my previous laptop. The Windows trouble-shooter fails to find the problem. What am I missing?

Thanks.

:)

 

Windows 10 Home Won't Print to Remote Printer


I have three computers.
Machine 1: Windows 10 pro, has the USB Brother HL-5040 printer
Machine 2: Windows 10 pro, prints OK to the remote printer.
Machine 3: Windows 10 home, Used to print, but not anymore (THIS IS THE PROBLEM).
I’ve tried everything that I can think of, and would appreciate any suggestions.
I did these steps on Machine 3 that did not work.

1. Remove the printer device.
2. Add a Printer
3. The printer that I want isn’t listed
4. Select a shared printer by name
5. Browse
6. Select the displayed Machine 1.
7. Select the displayed Printer.
8. Next
9. Failure “Connect to Printer”.
10. Add a printer using a TCP/IP address or Hostname
11. Next
12. Set Hostname to Machine 2, and set port name.
13. Detecting TCP/IP Port
14. Additional Port information required.
15. Device Type – Standard, Brother Port Server
16. Next
17. Detecting the Driver Model
18. Install The Print Driver
19. Select Brother and Brother HL-5040
20. Next
21. Replace the Current Driver
22. Printer Name (setting it to HL-5040)
23. Next
24. Do not share this printer
25. Next
26. You’ve successfully added “HL-5040”
27. Finish

Printing on Machine 3 puts the document in the print queue, which reports error printing.
Printing from Machine 2 to the printer on Machine 1 works perfectly.
All three machines are in the same HomeGroup. Machine 3 can access the shared files from Machine 1.

 

remote laptop is unable to print to laptop printeron homegroup

Two laptops windows 10
home group network
del printer with USB connection to one of laptops

both have driver
both recognize printer

network is OK

remote laptop is unable to print to printer

 

Cannot print from network printer in Win 10

Hi Ahmed,

Thank you for responding.

I understand the inconvenience caused to you in accessing the printer on your device.

Step 1: If the drive is being detected in Device Manager try the below to update the drivers:

• Right click on Start button and select
  Device Manager.
• Expand Print queues, right click on the drivers and click on
  Update driver software.
• Restart the computer and check if the issue persists.

Step 2: I suggest you to check the status of
Print Spooler service and check.

Print Spooler service, spools print service and handles interactions with the printer.
If you turn off this service you won’t be able to print or see your printer.

Steps:

• Press Windows + R to open Run command, type
  Services.msc and press Enter.
• Search for Printer Spooler service, right click on it and
  Start the service.
• Also, set the Startup type to Automatic.
• Now check if you are able to install the driver.

Step 3: I suggest you to refer to the below thread, check if your issue matches with the same.

If so, try the troubleshooting steps suggested by Greg Carmack - MS MVP
on January 10, 2016 and check if it helps.

Unable to connect my Printer to Windows 10


Hope it helps. get back to us with an updated status of this issue for further assistance.