Windows 10: Unable to purchase minecoins

I need help.Whenever i want to purchase minecoins in the marketplace, I click on the pack that I want. Then a pop-up appears with that you are trying to acces sensitive information and asks to enter in your password. I do that and then it closes that and opens up a black loading screen that will continue to load no matter how long I wait. It will not redirect me to enter in my billing information or any of that. I got my billing information connected to my microsoft account and got some cash on my microsoft wallet. I tries searching on the internet but to no avail. Most of the videos said to l

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minecoin purchase

I am trying to buy minecoins. when i go payment options i can not change the default address from US to my actual address in order to complete transaction. In my microsoft page I have defined my credit card and address. I have past purchases also. Why
united states is coming our by default?

 

I had purchased Minecraft starter edition and my minecoins never showed up

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are unable to see minecoins in your account. I’ll help you with the details.



I would suggest you to refer the section
I didn't receive the minecoins that I purchased. what should I do?
In the article
Marketplace FAQs and see if that helps.



As you have purchased it from Microsoft Store,
we do have a dedicated team, for any purchase or refund related queries, let me point you in the right direction. I would suggest you to get in touch with the
Microsoft Store Support
team and they will help you with the appropriate details.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Purchased Minecraft Starter Pack but didn't receive the Minecoins!

I purchased the Minecraft Starter Pack for Windows 10 as a gift but the recipient didn't receive the 700 minecoins that the description said it included. The skin packs etc, were there, just not the minecoins

Is there something I need to do for these to be accessible? The game runs fine but just the minecoins are missing.

Any help please