Windows 10: Unable to purchase OneDrive Storage using Credit card

<PII Removed>

<PII Removed>


I am not able to add Credit Card details to my account to buy a storage plan though, in my profile, Country/Region mapped to 'India', in the payment page it still shows Country/Region mapped to 'United States'. Can you please fix it asap?



***Original Title: Cant add Credit Card details to my account to buy a storage plan, though in my profile, Country/Region mapped to 'India', in the payment page it still shows Country/Region mapped to 'United States'***

:)

 

Can't purchase apps on phone, adding credit card...

I have the exact same problem as heatherko.

Tried the 4 steps above and when I sign in to billing.microsoft.com I can see my credit card properly listed as a payment method.

But I cannot see it from zune.net, nor can I use it to purchase anything on marketplace as it keeps telling me there is no credit card on file.

Please try to sort this out. It is a very frustrating problem.

 

Marketplace Credit Card

I am having the same problem, the suggested solution does not work. When I attempt to purchase an app through Marketplace I am told that there is no credit card on file for me. When I add a credit card through the phone, I get the same message. When I try
to add the same credit card again, I am told that this card is already on file for me and cannot be added. My credit cards are listed as payment options on billing.microsoft.com.



I find this hugely frustrating as I am unable to purchase anything through Marketplace, and am considering switching to a different provider if this issue cannot be resolved.

 

Deleting a credit card

Hi Melonie,

If you are unable to remove the credit cards you've listed under Payments & Billing, try updating your payment method by following the steps indicated on this

link. If that didn't work, kindly retry removing your credit cards after 1-3 days.

Let us know how things goes.

Regards.