Windows 10: unable to reinstall the app from microsoft store.

I used whatsapp beta windows app, then it was crashed while an update. and i uninstall the app and, try to reinstall it. but microsoft store shows me that the app is already have on my PC. It shows a msg on the screen "You Own This App". The Screenshot of the Microsoft store is attached.and I tried to reset the MIcrosoft store app, But still the issue is not solved. please tell me a method to solve it. I want desktop whatsapp. and.. I'm using Windows 10, not 11. Give me a Kind Answer.*Moved from feedback.

:)

 

microsoft app store

How to run apps that are downloaded from Microsoft app store on multiple PCs without downloading multiple times.

 

App store and Microsoft account

Thank you for the advice

I see what you mean about the password but i think its a backward step to compromise my Microsoft password to to use the app store

 

Unable to launch Microsoft Store and Microsoft store apps.

Hi,

Thank you for writing to Microsoft Community Forums.

I understand how it could be when the applications doesn’t work as they are supposed to. We will look into this. However, please reply to the following questions to help you in a better way:

• Are you getting any error message?
  
• Since when are you facing this issue?
  
• Are you aware of any changes made on the computer recently?
  

In the meantime, I suggest you to follow the steps from the article
Fix problems with apps from Microsoft Store to fix the issues with the Microsoft apps that are not launching. Also, follow the steps from the article

Microsoft Store doesn't launch to fix the issues you are facing in launching Store.

Hope it helps.

Please reply with the status of the issue, we will be glad to help you further.

Nikhar Khare

Microsoft Community - Moderator