Windows 10: Unable to Remove Expired School Account from Windows in Windows 11

Hello-I get daily alerts from Windows that there has been an issue syncing a school account.I have followed numerous tutorial steps for removing the school account from my windows profile -- but the school email is expired and no longer exists. The option to simply delete the account will not complete without me successfully signing in to the account -- but selecting the "I cannot access this account" option fails, because my university email account is old enough that the school has purged it.

:)

 

Unable to remove work or school account from windows 11

Hello Allison, I'm Greg, here to help you with this.

As long as a work or school account is installed on your personal PC, it will apply the organization's Group Policy restrictions just as if it is a school or company PC. For this reason I would not add one to my personal PC, or if I did I would install a separate Windows to dual boot personal and organization accounts.

To get rid of the company account go into Settings > Accounts > Access Work & School, right click the account to disconnect, which will then make it possible to remove.

There is more in this tutorial:

https://www.thewindowsclub.com/how-to-remove-wo... (Avoid ad links which intrude into editorial copy, especially DO NOT INSTALL Restoro, PC Repair Tool and Reimage ads)

I'd also check for remnants in Accounts > Email and Windows Mail app > Settings > Manage Accounts.

Let me know if you have any questions or I can help performing any of the above steps. If you'll post back detailed results on each step in each tutorial, it will help me determine what else needs to be tried.

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Unable to remove work or school account from windows 11

Hello Nabeel, this is Emily.

It is unclear from what you are sharing. Are you using your university email address to sign into your computer? Or are you just seeing your school email listed somewhere in Windows settings?

If you just see it listed in settings, go to Settings > Accounts > Access Work or School, make sure it has to be on the page of Access Work of School, then click on the email, and you will have the disconnect option.

Now, if you are using your school email address to sign into the computer and that's the only Windows user you have on that laptop, you will need to clean install in this case.

 

Unable to remove work or school account from windows 11

Hello DanAdcock,

Thank you for updating me with that information. I apologize that this did not resolve the issue.

Make sure the account in question is an Administrator

Please try the methods below.

- Settings, Accounts

- Select "Sign in with a local account instead" and follow the steps

- Then logon, go back to accounts, and go to Access work or school account

- Please try to remove it again

- Last step, go back and change logon to Sign in with a Microsoft account instead

Kind regards,



Independent Advisor