Windows 10: Unable to repair PC after virus / malware

Virus /malware and unable to do any of repair /restore/recovery options from the PC. HELP?!

:)

 

Is it a Virus or a Malware or something else?

Hello Joes,

There's a possibility that your device is infected with a malware causing why you're unable to delete the game on your laptop. In order for us to assist you better, we'd like to ask the following:

• Aside from formatting the hard drive, what other troubleshooting steps have you tried so far?
• Have you asked your friend where did he download the games?

To identify if your computer is infected with a virus or malware, we recommend downloading and running
Microsoft Safety Scanner. The scanner can easily detect if there's any virus found on your device. To do so, follow the steps on this
link.

We are looking forward to your reply.

 

Rooted Malware, Virus, and Trojan Infection, Keylogger Trojan Malware

Hi,

Please click the link below and follow Stephen Boots' suggestion on how to remove Trojan virus on your computer:

• List of anti-malware product removal tools

Let us know if you need further assistance.

 

virus and malware

Malware Removal Guides for Windows

• How to Remove Adware from a PC
• How to find and clean malware infections with Emsisoft Emergency Kit
• How to use Emsisoft Anti-Malware to scan and clean malware from your computer
• How to use Malwarebytes Anti-Malware to scan and clean malware from your computer
• How to Remove Toolbars and Adware with AdwCleaner
• How to use Junkware Removal Tool by Malwarebytes
• How to Find and Remove Malware with Windows Defender Offline
• How to use SUPERAntiSpyware to scan and remove malware from your computer
• How to remove a Trojan, Virus, Worm, or other Malware
• Best Free Trojan Horse Scanning And Removal Software
• How to easily clean an infected computer (Malware Removal Guide)

You can always supplement your anti-virus or get a second opinion by performing an

Online Virus Scan...

ESET is one of the more effective online scanners.

Stubborn Malware Removal Guides for Windows

• How to Use An Antivirus Boot Disc or USB Drive to Ensure Your Computer is
  Clean
• How to create rescue discs to fix an infected computer
• Everything You Need to Know About Linux Live CDs
  
• How to Fix a Windows Infection Using Linux
• How to Scan and Repair an Infected Computer From Outside Windows
• How to remove stubborn malware with Kaspersky Rescue Disk
• 17 Bootable Antivirus for "Your Computer has been locked!" Ransomware