Windows 10: Unable to reset the computer

Hi,

I have a laptop that I'd like to format and install windows all over again.

Selecting Reset and the option to remove all files the computer reports it prepares everything. After some time however it stops with a message saying something like (it is in Norwegian on my laptop, so there might be somewhat different in English):

There was a problem resetting your PC. No changes have been made.

I've tried it a couple of times but get the same error every time. Any ideas what I can do to fix this?

:)

 

Unable to reset the computer

i cant reset my computer neither can i access my menu kindly help?

***Post moved by the moderator to the appropriate forum category.***

 

Unable to reset the computer

If all else fails, one easy way to get it fixed up is to go to the
Download Windows 10 webpage and click the "Download Tool Now" button. Run that tool and it will help you create your own CD or USB thumb stick with all the setup files on it. Then you can just boot-up
using that drive and perform the refresh without hassle.

 

Hi Hoggorm

I would move on to just doing a clean install. As part of process I would delete the partitions Windows used and allow it to reconfigure them. I assume you have boot media.

If not you can down load from Microsoft but be advised if you use Media Creation Tool you will be installing the Creator Update.

Clean Install Windows 10

Note the warnings about secure boot and fast boot in tutorial.

It is possible to get other versions if required.


Ken


Edit 1: Information on how to get other ISO's in this thread

Need safe 1511 ISO