Windows 10: Unable to reset Windows 10 ....HP desktop wifi mouse and keyboard not responding ... won't...

Unable to reset Windows 10 ...nothing changed... will not accept password... mouse and keyboard not responding..

:)

 

Ive factory reset my computer but I can't use the mouse or the keyboard to select laugage

Hi,

A device like your keyboard and mouse is not detected during factory reset.
To help us determine the appropriate troubleshooting steps
that can resolve your concern, we would like to ask the following questions:

• Are you performing a factory reset on a laptop or a desktop?
• Is this the first time you perform a factory reset on your device?
• What troubleshooting steps have you done so far to resolve your concern?

In the meantime, if you're working on a desktop, we suggest that you try to use a PS2 keyboard just to bypass the installation process. Once Windows is up and running, you may now plug your mouse and keyboard to initialize Windows to detect these devices.

We look forward to your response.

 

keyboard and mouse not responding in window 10

hi,

keyboard and mouse not responding in window 10 on my desktop pc.it was working fine before.

plz help.

 

Windows Major Update KB4040724 - now desktop does not respond to the USB keyboard

Just installed Major Update KB4040724 - now desktop does not respond to the USB keyboard.

At first, I had no control via both USB mouse and USB keyboard. Did some research and did the following ...

1. disconnected both mouse & keyboard...

2. used power button to power off the desktop...

3. unplugged the power cord...held down the desktop START button for 30-seconds...

4. plugged in the power cord...started the computer...

5. plugged in the wireless mouse USB "antenna"...desktop apparently reloaded the mouse driver...mouse now working.

6. plugged in the keyboard USB cord to USB outlet ... desktop reloaded the driver...

7. ...and allowed me to type about 8 letters... then stopped.

I repeated steps 1-6... no response or control with the keyboard.

I repeated steps 1-6... plugged in a different USB keyboard... no control or response from the keyboard.

Suggestions or comments appreciated. Thank you.

Edward

Moved from: Windows / Windows 10 / Performance & system failures / PC