Windows 10: Unable to Reset windows 11

My son's HP Laptop will not reset. I have a tried every single option and nothing works. HELP!!

:)

 

unable to drag and drop files into website on Internet Explorer 11

Hi Cristy,

Thank you for contacting Microsoft Community. I understand that you are unable to drag and drop files into website on Internet Explorer 11.
I will surely help you to fix this issue.

This issue could have occurred due to these reasons:

• 
  Incorrect Internet Explorer settings.
  
• 
  Some browser add-ons.
  

Try the steps listed here:

Method 1:

I suggest you to disable add-ons and check if it helps.

Manage add-ons in Internet Explorer 11 - Microsoft Support

Method 2:

If the issue persists, I suggest you to reset Internet Explorer settings and check if it helps.

Change or reset Internet Explorer settings

Change or reset Internet Explorer settings - Microsoft Support

Disclaimer: Reset Internet Explorer to its default configuration. This step will also disable any add-ons, plug-ins, or toolbars that are installed. Although this solution is quick, it also means that, if you want to use any of those add-ons
in the future, they must be reinstalled.

Hope this information helps. Reply to the post with updated status of the issue so that we can assist you further.

 

Windows 11 Infinite Black Screen Loop After Failed Windows 10 Reset

Hi everyone,

I am reaching out for assistance due to a challenging issue with my Windows 11 system, which is currently stuck in an infinite loop of a black screen with spinning circles. This issue arose unexpectedly after an attempt to reset my Windows 10 system on a separate disk failed, suggesting that the reset operation inadvertently impacted my primary Windows 11 system.

Here's a detailed breakdown of the events leading to the current problem:

• My setup includes two hard drives: Disk A with Windows 11 (my primary system) and Disk B with Windows 10.
  
• I encountered a DLL file missing error on Windows 10 (Disk B) and after unsuccessful attempts to fix it through runtime library installations and the SFC command, I decided to reset the Windows 10 system via the settings, choosing to reset only the system disk to avoid affecting other drives. Unfortunately, the reset failed.
  
• Subsequently, attempting to boot into Windows 11 on Disk A resulted in a blue screen error related to the NTFS file system on the first attempt, followed by an automatic repair on the second attempt. After the repair, the system now persistently shows a black screen with spinning circles, unable to proceed to the login screen.
  

Additional details and steps taken:

• Through the Troubleshoot options, I can access CMD and open Notepad, confirming that the disks are accessible.
  
• I have created a Windows installation USB drive and attempted its repair functions without success.
  
• My setup involves two monitors, with the BIOS and system defaulting to monitor A, but Windows set to display only on monitor B. Post-issue, the system disconnects from monitor A and attempts to load on monitor B, indicating partial loading of Windows configurations.
  

It seems the reset attempt on Windows 10 has unexpectedly affected the Windows 11 system on the other disk. Given the steps I've already taken without success, I am seeking your expert advice on how to resolve this infinite loading issue and recover access to my Windows 11 system.

Any suggestions, guidance, or recommended steps to troubleshoot and resolve this issue would be greatly appreciated. Thank you very much for your time and assistance.

 

Unable to play farmville game in IE 11

Hi Donna,

Please answer these questions to assist you better.

• Do you face same issue in Microsoft Edge too?
• Is the issue specific to Farmville game?

I suggest you to follow the steps below and check if that helps.

Step 1: Check if the Add-on are causing the issue.

Manage add-ons in Internet Explorer 11

Step 2: Let us check if cookies might be the reason for the issue.

Delete and manage cookies

Step 3: If the above steps didn't help in resolving the issue then I suggest you to reset Internet Explorer.

Change or reset Internet Explorer settings

Disclaimer: The Reset Internet Explorer Settings feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Internet Explorer
Settings feature might also reset parental control settings. We recommend that you note these sites before you use the
Reset Internet Explorer Settings feature.

Note: Also install all pending Windows updates in your PC and check.

Do let us know if you need any further assistance. Thank you.