Windows 10: Unable to restart Windows after a chain of events starting with an update failure

Hi,In my computer with Windows 11 installed, Windows update was stuck at 30%. Even though I restarted it 2-3 times, nothing changed. Finally, it entered its own recovery section but options such as startup repair, Uninstall updates, Startup settings did not open at safe mode too did not work here either. Commands such as sfc /scannow and chkdsk were tried from the command prompt but they did not help.my hard disk is SSD by the wayWhen I entered the system restore option, there were 2 system restore points dated 15.04.2024, but I could not select them at first.Then I implemented the followi

:)

 

Random restarts

when you start the computer up press F8 repeatedly until you get a list of how to start windows, choose do not automatically restart on system failure. if your getting bsod's list what your getting here so we can further help you. IF the system is not getting bsod's and still restarting as you say then i would look into getting a line conditioner for your computer as you might be having power issues.

 

Windows Updates failed to instal

I'm not sure how differant XP media center Edition is but you could clear the history \ cache if these folders are there.

Step 1 Register DLL files.

=================

By trying this step, we can check if the update engines are working properly.



1. Close all instances of Internet Explorer.

2. Click Start and Run, type "Regsvr32 atl.dll" (without quotes) in the Open box and click OK.



Note: There is a space between regsvr32 and atl.dll



3. Similarly, one by one, register the files listed below:



Regsvr32 msxml3.dll

Regsvr32 wuapi.dll

Regsvr32 wuaueng.dll

Regsvr32 wuaueng1.dll

Regsvr32 wups2.dll

Regsvr32 wucltui.dll

Regsvr32 wups.dll

Regsvr32 wuweb.dll

Regsvr32 qmgr.dll

Regsvr32 qmgrprxy.dll

Regsvr32 jscript.dll



Note: If you encounter errors while registering any of these files then skip that file and continue with the next one.



If the issue persists, let's move on to the steps below to verify Windows Update services and temporary folders.



Step 2 Verify the relevant Windows Update services.

=========================================

1. Click Start->Run, type "services.msc" (without quotation marks) in the open box and click OK.

2. Double click the service "Automatic Updates".

3. Click on the Log On tab, please ensure the option "Local System account" is selected and the option "Allow service to interact with desktop" is unchecked.

4. Check if this service has been enabled on the listed Hardware Profile. If not, please click the Enable button to enable it.

5. Click on the tab "General "; make sure the "Startup Type" is "Automatic" or "Manual". Then please click the button "Stop" under "Service Status" to stop the service.

6. Then please click the button "Start" under "Service Status" to start the service.

7. Please repeat the above steps with the other services:



Background Intelligent Transfer Service

Event Log

Remote Procedure Call (RPC)



Note: Event log service is enabled on all of the hardware profiles; this service does not have an option to enable or disable on certain hardware profile.



If it still does not help, let's proceed to step 3.



Step 3 Reload the Update temporary folders.

===================================

One possible cause is that the temporary folder for Windows Update is containing corrupted files. Let's erase all the files there to get the system clean.



1. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



Net stop WuAuServ



2. Click Start, Run, type: %windir% and press Enter.

3. In the opened folder, rename the folder SoftwareDistribution to Sdold.

4. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



Net start WuAuServ



Please test the Windows Update website and let me know the result. If the issue persists, to clarify the issue and provide more accurate troubleshooting steps, please assist me in collecting the following information.

 

Failure to configure the Windows 10 after update & restart

Hi,

This issue may occur due to a
missing/corrupted system files
that happened during the update. We suggest that you perform these methods of troubleshooting steps to fix this matter:

Method 1: Run the Windows Update Troubleshooter.

To run the Troubleshooter, follow these steps:

• 
  On the search bar, type
  Troubleshooting.
  
• 
  Choose
  System and Security.
  
• 
  Click on
  Windows Update
  to run the
  Troubleshooter.
  

Method 2:
Run SFC Scan.

To run an
SFC scan, follow these steps:

• 
  Run
  Command Prompt as Administrator.
  
• 
  Type
  sfc /scannow
  and hit
  Enter.
  

This will check and run an auto-repair on the issue.

Method 3:
Run DISM Tool.

After running the
SFC scan
and the issue still persist, run the
DISM
to check the system health and to try restoring the files. To run
DISM tool, follow these steps:

• 
  Run
  Command Prompt as Administrator.
  
• 
  Type the following command:
  
  • 
    DISM.exe /Online /Cleanup-image /scanhealth
    
  • 
    DISM.exe /Online /Cleanup-image /Restorehealth
    

NOTE:
This might take a while
to finish scanning.
Do not cancel.

Method 4:
Manually Reset Windows Update Components.

After doing
Method 1
and
Method 2
but the issue still persists, you can
manually reset the Windows Update Components and Run Windows Update process again.

Resetting
Windows Update Components
will fix those corrupted Components and will help the Update installation quickly. To reset
Windows Update Components, follow these steps:

• 
  Run
  Command Prompt as Administrator
  
• 
  Stop
  BITS, Cryptographic, MSI Installer and Windows Update Services. To do this,
  type the following command:
  
  • 
    Net stop wuauserv
    
  • 
    Net stop cryptSvc
    
  • 
    Net stop bits
    
  • 
    Net stop msiserver
    
• 
  Rename
  SoftwareDistribution
  and
  Catroot2
  folder. To do this, type the following commands:
  
  • 
    Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
    
  • 
    Ren C:\Windows\System32\catroot2 Catroot2.old
    
• 
  Restart
  BITS, Cryptographic, MSI Installer and Windows Update Services. To do this,
  type the following command:
  
  • 
    Net start wuauserv
    
  • 
    Net start cryptSvc
    
  • 
    Net start bits
    
  • 
    Net start msiserver
    
  • 
    Restart
    your computer and try to
    install Windows Update.
    

Let us know how it goes.

Regards.